Supervisory Information Technology Specialist (APPSW), GS-2210-15, FPL GS-15 (Direct Hire)

Department of Education - Federal Student Aid Washington, District of Columbia Washington, District of Columbia

Company

Department of Education - Federal Student Aid

Location

Washington, District of Columbia Washington, District of Columbia

Type

Full Time

Job Description

Summary

The position is telework eligible consistent with the Agency’s telework and remote work program policy.

This position is located in the office of Federal Student Aid (FSA). The incumbent works with cross-functional agile development teams and directly with users transforming the way FSA uses technology to improve service delivery, including artificial intelligence (AI) and AI-enabling technologies.

Learn more about this agency

Requirements

Conditions of Employment

  • Relocation will not be paid.
  • You may be subject to serve a one-year probationary period.
  • Males 18 and over must be registered with the Selective Service.
  • Must be a US Citizen.
  • You may be subject to serve a one-year supervisory probationary period.
  • Background Investigation is required.

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.

Conditions of Employment:

  • You may be eligible for occasional telework in which you are required to report to the office on a regular basis. Participation must be requested and approved by the supervisor and there must be a signed telework agreement. The number of telework days approved is determined by the agency policy, emergency situations, the approval of your immediate supervisor. You must have access to high speed internet and cell phone service meeting current Agency policy from the approved work location.  

Qualifications

Minimum Qualification Requirements


You may meet the minimum qualifications for the GS-15, if you possess the specialized experience.  

Specialized Experience for the GS-15
One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two(2) out of three (3) of the following duties or work assignments:
1.    Experience serving as a lead engineer or senior software developer, overseeing internal and external software development, integration, and operation.
2.    Experience managing complex projects with large-scale user populations.
3.    Experience communicating technical concepts to non-technical audiences and translating business requirements into technical user stories.

Basic Experience Requirements:

You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below.
1.    Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2.    Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3.    Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4.    Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Knowledge, Skills, and Abilities (KSAs)
The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1.    Knowledge of the value of collected information and the methods of sharing that information throughout an organization.
2.    Knowledge of developments and new applications of IT (hardware, software, telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements.
3.    Knowledge of the principles, methods, and tools for designing, developing, and testing software in a given environment.
4.    Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics.

Education

Education cannot be substituted for experience for this position and grade level. 

Additional information

Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email [email protected] to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email).

Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.

Essential/Non-Essential: Based on position selected for – it may be considered essential for purposes of reporting to work during federal government closures.

Financial Disclosure: This position requires financial disclosure.

Bargaining Unit: This position is not included in the bargaining unit.

Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.

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Date Posted

11/09/2024

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