HB Revenue Cycle Business Specialist / Patient Account Services / Full-Time

DescriptionPOSITION SUMMARY: The Level I Team Associate is an entry-level position that is responsible for the duties and services that are of a support nature to the Hospital Business Office. RequirementsMINIMUM QUALIFICATIONS: EDUCATION:  High School Diploma or GED CERTIFICATION/LICENSES: None required SKILLS: Must have good verbal and written communication skills in order to present and explain information to internal and external customers Ability to write letters using proper English, grammar, spelling, vocabulary, and punctuation Must have practical experience with Word, Excel and Microsoft Outlook applications. Also, any other computer applications related to the work (document imaging systems, Organizational Share Point, Revenue Cycle systems) Must have ability to make independent decisions that are generally guided by established procedures Must have a desire to learn ethical and compliant business practices. Must be able to handle sensitive, stressful and confidential situations and account information. Must have, or be able to develop, excellent 10-key skill-set. Must have knowledge to perform functions requiring the use of the Internet. Willingness and ability to learn new tasks. Must understand and adhere to HIPAA rules and regulations Must be able to use standard office equipment Healthcare Information Systems as appropriate including patient accounting systems and patient registrations systems GENERAL/ORGANIZATIONAL COMPETENCIES:  Quality/Compliance: Achieves a standard of excellence with work processes and outcomes, honoring Organizational policies and all regulatory requirements. Customer focus: Strives for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the patient, family member or customer rather than our department or organization. Safety Mindset: Promptly reports or corrects any unsafe condition.  Records/reports the need for service maintenance or repair of equipment and removes any faulty equipment from service. Communication: Balances listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed. Collegiality: Is helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment. Initiative: Takes ownership of the work, doing what is needed without being asked, following through Efficiency: Plans, manages time well, is on time, is cost conscious, and thinks of better ways to do things. Coach-ability: Is receptive to feedback, demonstrates a willingness to learn, and embraces continuous improvement. Demonstrates an ability to work in a collaborative manner. Diversity: Acknowledges and respects cultural diversity in all interactions. EXPERIENCE: Clerical and/or administrative office experience preferred. NATURE OF SUPERVISION: Responsible to: Manager, Business Office ENVIRONMENT: -Bloodborne pathogen:  A Works in a clean, well-lighted smoke free environment. PHYSICAL REQUIREMENTS: Long periods of sitting, walking.  Must be flexible in work schedule. Subject to stressful situations. Extended use of video display terminal and keyboard utilizing sound ergonomic principles. May be required to push, pull or lift up to 20 pounds. Additional Information: - Specialty: Billing and Insurance Specialist - Location: 455 St Michaels DriveSanta Fe, New Mexico 87505 - Contact: About the Company: CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.