Information Technology Specialist (APPSW)

You must meet the following requirements by the closing date of this announcement.

Specialized experience for the GS-14: Specialized experience is defined as fifty-two (52) weeks of experience at the GS-13 level, or equivalent, that is directly related to the position, and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Specialized experience for this position includes:
-Managing the operation, implementation, and maintenance of a Commercial Off The Shelf (COTS) software based IT system; AND
-Coordinating and managing tasks within a dynamic Oracle PaaS (Platform as a Service) or SaaS (Software as a Service) hosted environment where priorities are constantly changing and churn rates are high; AND
-Providing project planning and financial tracking for a formal enterprise project implementing IT solutions; AND
-Establishing relationships, creating presentations and communicating updates to senior leadership.

Specialized experience for the GS-13: Specialized experience is defined as fifty-two (52) weeks of experience at the GS-12 level, or equivalent, that is directly related to the position, and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position.
Specialized experience for this position includes:

- Supporting the operation, implementation, and maintenance of a Commercial Off The Shelf (COTS) software based IT system; AND
- Preparing system security policy documents such as Contingency Plans, Configuration Plans, System Security Plan, Plan of Action and Milestones (POAMs), and performing monitoring activities; AND
- Assisting with system assessments, reviews and tests.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resumé.

In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed
below.

1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
2. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.