Job Description
Summary
This position is located in the Office of Information Technology (OIT), Office of the Managing Director, Federal Maritime Commission (FMC or Commission). The OIT is responsible for the provision of agency-wide user support functions for all computer systems and other necessary Information Technology (IT)-related services provided to the FMC. This position is located in the Office of Information Technology (OIT), Office of the Managing Director, Federal Maritime Commission (FMC or Commission).
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Requirements
Conditions of Employment
Must be a U.S. Citizen.
A 1-year probationary period is required.
Must be able to obtain and maintain a background investigation.
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
FMC participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
May be required to obtain and use a government-issued charge card for business-related travel.
May be required to file a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
Qualifications
You must meet the following requirements by the closing date of this announcement:
Basic Requirements
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes:
Performing integration work with application programming interfaces (API), data warehouse, and other commercial-off-the-shelf (COT) products.
Analyzing and planning for anticipated changes in application capacity requirements, including the modernization of applications working in silo to the migration of a multiplicity of applications into one enterprise application.
Ensuring customer and management involvement throughout the software development process; resolving critical issues affecting the configuration of the IT infrastructure; and coordinating he demonstration of enhanced applications to customers and management.
The experience may have been gained in the public sector, private sector, or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
It is your responsibility to ensure your resume states complete information for each job entry. To ensure full credit for your work experience, please indicate dates of employment by month/year (MM/YYYY), and indicate number of hours worked per week, on your resume. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.
Education
There is no education requirement for this position.
Additional information
We may select from this announcement or any other source to fill one or more vacancies.
We may fill like positions within 12 months of the close of the announcement.
Federal employees are required to adhere to the 14 Principles of Ethical Conduct.
This is a non-bargaining unit position.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency-Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency-Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency-Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
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Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
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Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.