Administrative Support Assistant (OA)

Summary This position is located in the Military and Family Support Center (MFSC), Joint Base Pearl Harbor - Hickam, Navy Region Hawaii. The primary purpose of this position is to provide a wide range of support and assistance that is in direct support of programs, administrative and management functions within the MFSC. Additionally, the employee delivers information and referral services to clients visiting or calling the MFSC. Learn more about this agency Requirements Conditions of Employment Must pass all applicable records and background check. Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment. Must provide proof of U.S. Citizenship or U.S. National. Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. A valid State driver's license is required to operate motor vehicles. Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: Knowledge of the MFSC mission, functions, and programs, and of the policies, regulations, procedures, and reporting requirements governing those programs. Knowledge of the military lifestyle, the unique challenges faced by service members and their families, and the array of services available to address those issues. Knowledge of social service programs and agencies in the military and civilian sector, including policies, practices and interrelationships. Skill in communicating with clients to obtain factual information and explain regulations and agency procedures and other organizations involved. Skill in drawing out and organizing relevant information from persons who are often unaware of legal and procedural requirements. Proficiency in grammar, spelling, punctuation, capitalization, and professional correspondence format to prepare and edit written correspondence and reports. Knowledge of administrative practices and procedures common to organizations such as those pertaining to areas of responsibility; channels of communication; delegation of authority; preparation and routing of correspondence; mail distribution; filing systems; and requisition/receipt of supplies and services Knowledge of the Government Purchase Card Program, purchase card standard operating procedures and automated accounting systems. Knowledge of various office automation software (word processing, spreadsheet, database, graphics, etc.) to produce a wide range of documents that often involve complex formats or extensive editing, or to perform data entry, manipulation and retrieval. Knowledge of the nature and capability of different software packages and the integration compatibilities among different software types. Performs other duties as assigned. Education This position does not have a positive education requirement. Additional information Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Read more Benefits Review our benefits