Program Support Assistant

Summary This position is in the Administrative Support Section, Division of Administrative Operations of the Cooperative Studies Program Clinical Research Pharmacy Coordinating Center located in Albuquerque, NM. The primary purpose of this position is to provide direct support to the administrative/technical aspects of the Clinical Research Pharmacists and Pharmaceutical Project Managers of Division of Study Design and Management. Learn more about this agency Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications TO QUALIFY FOR THIS POSITION APPLICANTS MUST MEET THE FOLLOWING: DRIVER'S LICENSE REQUIREMENT: You must possess a current, valid state driver's license. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued driver's license. AND SELECTIVE PLACEMENT FACTOR: This position includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. The Selective Placement Factor for this position is: You must have experience consistent with a research facility. TO QUALIFY FOR THIS POSITION AT THE GS-06 LEVEL APPLICANTS MUST MEET THE FOLLOWING: SPECIALIZED EXPERIENCE: Possess at least one (1) full year of specialized experience equivalent to the next lower grade level (GS-05) in Federal Service, that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Program Support Assistant, GS-06 position, and that is typically in or related to the work of this position. Specialized experience includes compiling and summarizing information and data, identifying inaccuracies or anomalies, and making written recommendations to resolve discrepancies; using office equipment including a computer and associated software used for database management, scheduling, project planning, and spreadsheets; drafting, writing, and reviewing formal correspondence, technical reports, and other documents in accordance with guidelines and procedures. NOTE: Experience must be fully documented on your resume to receive credit. TO QUALIFY FOR THIS POSITION AT THE GS-07 LEVEL APPLICANTS MUST MEET THE FOLLOWING: SPECIALIZED EXPERIENCE: Possess at least one (1) full year of specialized experience equivalent to the next lower grade level (GS-06) in Federal Service, that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Program Support Assistant, GS-07 position, and that is typically in or related to the work of this position. Specialized experience includes compiling and summarizing information and data, identifying inaccuracies or anomalies, and making written recommendations to resolve discrepancies; using office equipment including a computer and associated software used for database management, scheduling, project planning, and spreadsheets; drafting, writing, and reviewing formal correspondence, technical reports, and other documents in accordance with guidelines and procedures; assuming primary responsibility for assembling the administrative research record for one or more complex multicenter clinical trials (MCT's); monitoring the design of administrative data collection, instruments and procedures, selection of appropriate measures and techniques, study implementation, data analysis, and interpretation of results; managing complex ancillary supply inventories with multiple products and predicting complex shipping schedules. NOTE: Experience must be fully documented on your resume to receive credit. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to Detail Clerical Customer Service (Clerical/Technical) Technical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Incumbent of this position must be able to operate a computer keyboard while conversing on the telephone. Duties will require lifting and carry compact packages weighing up to 20 pounds on a regular basis. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at the GS-6 or GS-7 grade level. Additional information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.