IT Specialist (APPSW/AI)

Applicants must demonstrate proof of meeting one of the below minimum qualification requirements, that is, either the requirements specified in Education or the requirements specified in Experience and Specialized Experience as follows:

Education

• Master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR the degree provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

OR

Experience

IT-related Experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. An experience indicator at this level includes planning, prioritizing, and organizing one's own work.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. An experience indicator at this level includes orally presenting information and ideas in an understandable manner.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. An experience indicator at this level includes orally presenting technical information in an effective, professional, and understandable manner in formal settings; engaging in discussions and sharing of information with co-workers or team members.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. An experience indicator at this level includes resolving simple or routine situations that impact one's own work; gathering and applying information from standard materials or sources; investigating and collecting needed information to outline a proposed solution to a simple problem; utilizing various sources to conduct research to acquire information sufficient to support decisions and problem resolution recommendations; gathering and analyzing facts and drawing logical conclusions.

AND

Specialized Experience

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-07, in the federal service. Specialized experience is defined as the following:

• Experience developing, maintaining and implementing machine learning and natural language processing systems.
• Experience collecting, organizing, analyzing and interpreting data sets used to support projects or programs.
• Experience writing code to conduct analyses using at least two of the following languages or statistical software or technologies: Python, R, SAS, Stata, Julia, Matlab, Octave, or Spark.
• Experience developing and training custom AI models.