Account Manager

Account Manager

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At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

General Information:

Our Hitachi Energy business is currently seeking a seasoned sales professional to serve as an Account Manager and contribute to our Utility Sales team. This position will be based in the San Francisco Bay Area, CA.

The Account Manager (AM) is a key part of Hitachi Energy's strategy and maintains and expands relationships with strategically important customers. Assigned to one or more accounts, the AM is responsible for achieving sales targets, pipeline management, relationship management and strategic account planning while maintaining customer satisfaction as measured by the Net Promoter Score. The AM represents either the entire range of Hitachi Energy products, systems and services to an account or a defined subset where multiple Account Managers may work on the account. The Account Manager will lead the account planning cycle and ensure their needs and expectations are met by the company. The Account Manager will report to the Account Director for the customer account.

Your Responsibilities:

• Account Strategies - Participates in the development of sales strategies for accounts by providing the customer's current business and long-term plans within an account team environment.
• Sales Targets - Proposes sales targets and inputs to grow margins for the account and ensures their achievement with a structured follow-up process
• Account plan - Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls
• Customer Relations - Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilities and conducts customer negotiations.
• Customer Knowledge- Develops, maintains and shares detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.
• Volume and Profit - Sells products/solutions/services to customers, focusing on volume, mix and profitability targets.
• Market Activity - Monitors competitors' activity with each account and ensures that appropriate response strategies are formulated and implemented.
• Sales - Creates added value for the customer and Hitachi Energy by ensuring a deep understanding of the customers applications. Communicates details in accordance with Hitachi Energy supply, offering and strategy. Instills customer confidence based upon strong technical understanding of products/systems and communication of that knowledge into customer solutions. Challenges internal and external to explore new options and solutions.
• Marketing - Coordinates the use of internal or external resources (e.g. - technical, advertising and marketing) in order to provide value added service to accounts.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Candidates with the following combination of education and experience will be considered:
• Bachelor's degree with minimum of 5 years' account management/sales experience
• Experience above should be in some combination of Engineering, Project Management, Sales, and/or Marketing
• Sales/Business Development experience working with clients in the utilities and/or energy markets
• Willingness to travel up to 20% of the time
• Strong customer relationship skills; Exceptional analytical skills and leadership abilities.
• Preferred Qualifications:
• Experience working with large investor-owned utility clients is a plus.
• Recent experience working with the sales & marketing of Power Transmission and Distribution products (e.g. transformers, power systems, switchgear, high voltage breakers, etc.).

Basic Info Location San Jose, California, United States of America Job type Full time Experience Experienced Job function Sales, Marketing & Product Management Contract Regular Publication date 2024-01-17 Reference number R0041879

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Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world's energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected] . Resumes and applications will not be accepted in this manner.