Account Manager

What is Topsort At Topsort, we're reshaping the e-commerce landscape with our cutting-edge growth media infrastructure and tools. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. We thrive on working together, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

We are seeking a motivated Account Manager to join our teams at Topsort. Great opportunity to experience early-stage startup life that’s scaling quickly. Career support - our team cares deeply about helping you leverage this opportunity for what’s next. We’ll have regular career check-ins to ensure you’re also getting the most out of this.

What you will do at Topsort

• Retention and Growth: Maximize your key accounts retention and growth targets
• Maintain Key Client Relationships: Acting as the Topsort key contact and subject matter expert for customers, helping drive product adoption and expansion or upselling opportunities and run regular business reviews. Onsite visits and Traveling can be a key part of this role as well.
• Be Helpful: discover customer pain points effectively and answer customer questions in a timely and effective manner, working together with Solutions Engineers and Sales.
• Product Knowledge: Become a retail media expert and run product trainings for key stakeholders across customers who are trying to build an awesome ad business in the cookieless world leveraging Topsort’s ad infrastructure.

What we expect from you

• 5+ years of account management, or sales experience, preferably in enterprise software, marketplaces, media or consulting.
• Bachelor’s degree in Computer Science, Business, Finance and Engineering, MBA Preferred.
• Know how to navigate enterprises and stakeholder relationships while getting complex plans and goals done, cross-functional teams and all levels of management.
• Creativity and not afraid to get it done. This is a fast moving startup so we expect you to wear multiple hats from time to time, and be flexible to get the goal across the line.
• A focus on building strategic relationships with customers.

What is it like to work at Topsort?

• Embrace a Sports Team Mentality: We are all helpful and collaborative internally. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as team.
• Constant Improvement: The best way to grow is by doing, Topsort team is made of action-driven, intelligent, and curious individuals who are constantly seeking improvements and reinventions that lead to be a better output and never content with the status quo.
• Direct and Speedy: We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”
• Silicon Valley to the World: We were born in the pandemic by Stanford and Harvard alum cofounders who offers remote-working options with coworking memberships and (at least) once a year in person offsite gathering
• Valued for Your Individuality: From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don’t take management with a cookie cutter approach - but rather we cherish your quarkes and think it makes us stronger.
• Employee Stock Option Plan: Because we believe every person who is joining an early stage fast growing startup should be incentivized as the company grows. Are you ready to take your Product Marketing game to the next level at Topsort? Apply now and let’s make waves together in the tech world!

Are you ready to apply? Email [email protected]

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