Account Manager

ABOUT INFOSYS:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

SHORT DESCRIPTION:
Understand customer issues, diagnose problem, design solutions and facilitate solution deployment, lead small projects and contribute to unit-level and organizational initiatives WITH the objective of providing high-quality and value-adding consulting solutions to the customer WITHIN the guidelines, policies and norms of Infosys.

RESPONSIBILITIES:

• Problem Definition
• Effort estimation and proposal development
• Diagnostic /Discovery/As Is Assessment
• Solution Evaluation and Recommendation
• Architecture Design and Detailing of Processes
• Development /Configuration
• Validation (System)
• Deployment
• Training and Change Management
• Knowledge Transfer/System Appreciation
• Build and Maintain Process Repository
• Issue Resolution (Incident/Problem Resolution)
• Financial Management
• Program/Project Management
• Strategy and Business Planning
• Marketing and Branding
• Presales
• Talent Management
• Product/Solution Development
• Quality Management
• Thought leadership/IP Creation
• Knowledge Management

SKILLS/COMPETENCIES

• Industry/Domain Knowledge
• Function/process Knowledge
• Knowledge of Proposal building method
• Solution Design
• Project Management
• High Impact Communication
• Business Acumen
• Customer Orientation (Internal/External)

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on [email protected] or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.