Account Manager (Nine-Month Contract)

Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to our Client Partner, you will create impact within our Client Management team. We take pride in our global client portfolio and our proprietary technology setting us apart in the industry.

You'll manage a portfolio of clients across Scandinavia and Central Europe, focusing on delivering paid media analytics and identifying opportunities to upsell advanced solutions with our Analysts, Cloud and DevOps Specialists, and Growth Managers.

At Jellyfish, we are committed to promoting professional growth. Your career path could lead to Senior Account Manager, Client Partner or Project Manager.

Your primary responsibilities will include:

• Understand client goals and explain how our work delivers on those goals.
• Support our Client Management team by independently implementing everyday fundamental tools (such as client guide updates, meeting notes, Salesforce data accuracy).
• Take execution ownership for a specific area of our work with a client such as serving as the main contact on a brand or channel.
• Support brief development.
• Understand Jellyfish best practices and products, and aim to improve the quality of service provided to their clients.

Qualifications

• At least one year of experience in a similar client-facing role.
• You are fluent in English.
• Experience with Scope of Work documents or Project Management tools.
• You love getting to know your clients, developing long-lasting relationships and adding value to their business.
• You are great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.
• You embrace challenges as opportunities and seek feedback to enhance your skills.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary in addition to joining our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

#LI-Hybrid