ADSO Integrity Specialist

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team & role
The Operation Integrity team aims to "forge exemplary conduct" within Trust & Safety global moderation sites. We are responsible for integrity issues for T&S ADSO operations personnel, including labelers, QAs, specialists, and other supporting staff. We would achieve our mission by supporting and providing consulting services to internal and external stakeholders.

As an Operation Integrity Analyst, you will work with stakeholders across the globe, handling day-to-day integrity management. Daily routine includes data monitoring and reporting, escalation handling, and incident investigation.

Responsibilities
- You will work extensively with internal and XFN business, data, platform, and compliance teams to jointly achieve optimal business results.
- You will establish great relationships with global and regional stakeholders and regularly communicate progress updates, and changes, and ensure alignment across the regions.
- You will actively analyze global data to identify potential or suspected issues through data analysis and available tools, and present findings to front-line moderation teams.
- You will be responsible for anti-cheating requirement analysis, progress and timeline management, and ecological governance project promotion related to anti-cheating in large-scale human management.

Qualifications

Minimum Qualifications
- Bachelor's degree or above is required, (preferably in Information security/statistics/mathematics/management science and related majors).
- Work experience in Content Moderation / Data Annotation.
- Solid Data Analytics experience.

Preferred Qualifications
- Solid Communication skills.
- Proven experience in risk control, anti-cheating, anti-fraud, and strategy work.
- Solid experience in working with cross-functional stakeholders and the ability to work with senior stakeholders globally.
- Analytical and the ability to make decisions from facts and data.
- Flexible with work schedule and different time zones- Global scope.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.