AI Education and Enablement Lead

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

We are looking for a Learning & Development Lead to join our growing AI specialty. You will be responsible for the operational management of learning and development systems, content, and related programs related to AI. A significant focus of this role will be on the day-to-day operations of the Learning Management System and maintenance of associated training assets, sites, and materials.

Your Role:

Learning Management System Management

• Create, manage, and enforce standards, policies, and procedures 
• Work one-on-one and in groups with course creators, instructors, and HR staff to assist in the creation of courses on the systems 
• Assist in content implementation into LMS and learning platform environment 
• Coordinates and provide support during virtual training sessions (Zoom and Teams) 
• Serve as an escalation contact for support issues, including interactions with LMS and learning platform vendor support services 
• Participate in the implementation and integration (planning, testing, and implementation) of new learning technologies and transition from legacy systems 

Training Program Development, Delivery and Content Management

• Identify, collect, curate, and synthesize informational assets from disparate sources and incorporate them into the learning management system, platforms, sites (L&D Sharepoint site) and training programs 
• Develop relationships with subject matter experts and engages them on a regular basis to ensure content is up-to-date and ready for delivery 
• Prepare and deliver training presentations, as needed.
• Prepare learning material, such as workbooks, presentations, e-learning modules, videos, assessments, reference guides, websites, and job aids 
• Maintain the global onboarding presentation and toolkit and assists in the training of instructors to deliver the program locally 
• Organize and maintain L&D websites (performance management, career development, Workplace, etc.), training manuals, handbooks, guides, toolkits marketing materials and reference libraries 
• Distribute training aides and materials to employees 
• Manage course rosters 
• Prepare and administer evaluations such as tests and surveys for training programs 

L&D Support

• Maintain relationships with global Dean network and facilitate meetings with them to engage on new content 
• Confer with HR and L&D management team to determine training priorities 
• Determine and arrange requirements for training events and activities such as booking facilities, instructors, and catering. 
• Develop training schedules and calendars 
• Maintain training records and develops monthly training reports 
• Prepare program and instructor evaluation reports 
• Research external training and development opportunities for the organization’s employees 
• Research regulatory and legal requirements for training programs, and maintains mandatory training programs 
• Liaise with training vendors 
• Oversee P.O.s, invoices and expense claims for external training and development activities

Basic Qualifications:

• Bachelor’s degree (or equivalent experience) in Human Resources or Marketing 
• 6+ years of experience in L&D or a related field

Preferred Qualifications:

• Experience with relevant Learning & Development systems, applications, and tools and the implementation of those tools 
• Experience in Instructional Design, Learning Media Design, or Adult Education 
• Experience working with learning management systems (Absorb) as well as Microsoft Sharepoint and Microsoft Teams 
• Experience designing live-training and e-learning programs 
• Experience with e-learning design software (e.g. Articulate Rise) 
• Experience with video software (e.g. Camtasia, Adobe Creative Suite)

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Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.