AIS Business Development Director

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:

ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.

ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.

DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection.

RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.

OVERVIEW

The Business Development Director will work as a part of WeloData Commercial Team and is responsible for generating new leads, closing new business, and up-selling within the current client accounts. While often working on her/his own initiative, the role requires a large degree of cooperation amongst all stakeholders involved in the sales cycle process. Some traveling will be necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Development of an effective understanding of the WeloData's business and services, e.g.:

- Text Data generation and annotation;

- Matching Voice Data collection, transcription, and annotation;

- NLP grammar creation and consulting;

- Data generation for machine learning (intent-specific utterances);

- Acoustic data collection, data annotation, and tagging;

- Search annotation and mapping.

- Promotion of WeloData's competitive value and expertise in the Multilingual AI Data industry.

- Researching and analyzing industries to identify new business opportunities.

- Establishing and maintaining client relationships.

- Working knowledge of our contact database, invoicing system, and project management software.

- Working with the Program Directors, Solutions, Enterprise Project Managers, and/or Project Managers (PM) to create account plans, RFPs, SOWs, and quotes, and ensuring that administrative details are handled efficiently and effectively.

- Working effectively as a team with operations to exceed client expectations.

- Working in a global team defining the underlying value proposition and service offerings for your existing clients and new client targets.

- In conjunction with your manager, take responsibility and accountability for designated clients and projects.

- Collaboration with your manager and global team to define internal and external expectations and align those to specific deliverables.

- Attending and participating in weekly department meetings.

- Identifying and resolving client concerns.

- Participation in industry conferences to network, acquire industry education, build new leads, and sustain current client relationships.

- Generating profitable sales that meet territory objectives through meeting and/or exceeding established sales targets.

- Cultivating and building strong business relationships with key decision-makers.

- Management of the complete sales cycle from prospecting through to closing.

- Prospecting via phone, e-mail, and other mediums; follow-up calls, and emails.

- Demonstrating and educating the value of the service to the buyer.

- Obtaining and providing territory information regarding market intelligence and penetration.

- Accurate planning and reporting of all sales-related metrics.

- Generation of a qualified pipeline for new business and existing clients.

- Completing required sales reporting and ensuring accurate 90-day, 60-day, and 30-day forecasts are updated weekly.

Qualifications and Required Skills:

• Must have AI sales experience and be able to demonstrate success in selling Services instead of pure Technology sales.
• Experience within the Localization industry would be an advantage – especially driving preliminary discovery for customized & technical linguistic services.
• Must have experience working with a sales quota on a monthly/yearly basis.
• Must have an understanding and proven track record working with Salesforce or related CRM.
• Has a track record of procuring leads on his or her own while “owning” the business.
• Has a track record of finding, closing, and maintaining business including new and existing accounts.

Other Relevant Skills:

• Experience and knowledge of the challenges around Localization and Internationalization.
• Strong computer skills.
• Excellent written and verbal communication skills.
• Detail oriented.
• Positive attitude.
• Outstanding problem-solving skills.
• Ability to work well with others and independently in a multicultural atmosphere.

Education:

• Bachelor’s degree (BA), or equivalent work experience.