Application Support Analyst

Company Description

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:

• UK & Ireland's premier AWS, Microsoft & Oracle partner
• 3400+ strong, €350/£300m revenue business
• 10+ years as a Great Place to Work in Ireland & UK
• Best Workplace for Women in the UK & Ireland by GPTW
• Best Workplace for Wellbeing in the UK by GPTW

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!

Job Description

Version 1 is looking for an experienced consultant to join its Managed Services team. The ideal candidate will have a proven track record of solutions for mid to enterprise level organisations. We are looking for an individual who enjoys a fast pace, can prioritise workload, and is eager to gain industry experience. You will have solid background in Microsoft and/or Oracle technologies with a Continuous Service Improvement mindset. This is a great opportunity for the successful candidate to progress their existing skills with a leading Microsoft Gold Partner and Oracle Platinum Partner working with cutting edge technologies.

This exciting opportunity will see the candidate working within a team of experienced technical consultants, exercising, and developing the wide range of necessary skills that distinguishes a well-rounded consultant:

• The technical ability to troubleshoot complex issues.
• The flexibility to move between clients, projects, technologies.
• A collaborative team member and worked effectively to meet deadlines.
• Develops understanding of client’s business, applications, and users.
• Effectively communicate technical issues to business users.
• Ability to identify, recommend and implement continuous service improvements.
• Client facing skills.

Qualifications

• A Third Level qualification in a Computing discipline or equivalent working experience required. 
• Minimum of 3+ years’ experience in an applications management, support or development role 
• Experience with Red Hat Linux a must
• Experience with Microsoft Windows/Windows Server a plus
• Applications administration and troubleshooting.
• Demonstrable analytical and problem-solving skills 
• Experience installing, configuring, monitoring, maintaining and troubleshooting proprietary, legacy and 3rd party applications or services
• Understanding of Communication infrastructure, Head End Systems (HES), Meter Data Management Systems (MDMS), SAP, Deployment, Scheduling Systems and Smart Meters a plus
• Scripting and automation experience (e.g. SQL, PowerShell, .NET) a plus
• ITIL Foundation qualification preferred 

Additional Information

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.
Ekta Bahl - Talent Acquisition Capability Partner
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