Associate - Crypto Operations

Your career is an investment that grows over time!

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology we take financial services that are often confusing opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada with over 4 million users who trust us with more than $50 billion in assets.

Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

As an Associate you will join our Crypto Operations team to help deliver frictionless reliable accurate and timely client experiences across an expansive set of products & features. Our Crypto Operations team is a part of the Wealthsimple Brokerage Operations business unit that provides the back-end technology operations and platform that powers our key Wealthsimple products. It continues to expand to deliver a wider breadth of financial services to our clients and supports the broader organization in operationalizing key priorities. We are always striving to deliver best-in-class operations for the products we support.

In this role you will deliver and continuously improve the key processes that help power our Crypto product. You will manage projects from ideation to completion and work collaboratively with Crypto Ops management fellow Crypto Ops team members Finance Data & Reconciliation Compliance and Engineering teams.

In this role you will have the opportunity to:

• Keep us accountable and drive impact:

• Work closely with the Staking function of our Crypto Product Operations team and support our key processes with a no-ego attitude (roll-up-your-sleeves mentality).

• Ensuring the DTD operational excellence of our Staking function is maintained. All while ensuring key tasks are being done correctly and promptly.

• Collaborate with our Finance Data & Reconciliation teams to address any deviations within our processes between expected results versus actual reality.

• Own the problem-solving of distinct Crypto Product Ops projects and independently engage with leadership and stakeholders to drive the answer forward.

• Facilitate effective communication across our multiple partners from internal stakeholders to external vendors regulators and auditors.

• Grow into a subject matter expert and support your fellow associates specialists and internal partners so everyone can level up their knowledge.

• Optimize our Ecosystem:

• Find opportunities to strengthen our internal controls reduce any weaknesses/risks and help scale processes within our product operations team.

• Collaborate with external teams to ensure our key processes & controls are supporting our stakeholders and their deliverables.

• Work closely with our Compliance & Finance teams to ensure our processes controls and reporting are adhering to regulatory standards (i.e CIRO OSC).

Skills we are looking for:

• Relevant work experience: 2+ years of demonstrated success in a fast-paced environment either in brokerage operations Fintech Startups FI’s or other operations roles in related fields.

• General Interest or experience in crypto and its various applications (i.e Staking Trading Wallets & Transfers DeFi) is nice to have.

• Experience with SQL General Ledgers and Reconciliations is a huge plus

• Naturally Curious - Relentlessly pursuing to find the root cause of a problem and willing to further expand their own knowledge & competencies.

• Proactive & Action-Oriented - Acts without being told what to do. Takes full ownership of work and proactively identifies problems. Striving to make the next day better than the last.

• Organization & Planning - Plans organizes schedules and budgets time in a productive manner allowing for a focus on key priorities.

• Collaboration - Excellent interpersonal skills and experience in highly collaborative environments

• Efficient - Ability to produce significant output with minimal wasted effort. Finds the path of least resistance to the problem definition solution and execution

• Communication - Speaks plainly and truthfully. Communicates complex ideas in a simple & easy-to-understand way for any audience (e.g. engineering finance operational teams executive team)

• Honesty/integrity - Doesn't cut corners. Does what is right not what is politically expedient.

Why Wealthsimple?

🤑 Competitive salary with top-tier health benefits and life insurance

📈 Retirement savings matching plan using Wealthsimple Work

🌴 20 vacation days per year and unlimited sick and mental health days

📚 Up to $1500 per year towards wellness and professional development budgets respectively

🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year

🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow Women of Wealthsimple Black @ WS)

💖 Company-wide wellness days off scheduled throughout the year

We’re a remote-first team with over 1000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!

Read our Culture Manual and learn more about how we work.

DEI Statement

At Wealthsimple we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race religion colour national origin gender sexual orientation age marital status or disability status.

Accessibility Statement

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond please let us know and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.