Associate Director, Network Automation Engineering

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The Associate Director, Network Automation Engineering will design, provide vision and strategy, develop, and execute Humana's Network Automation program across all environments. This is a management and leadership position that will direct and scale the team efficiently to support Humana's growth in healthcare services. This role will provide thought leadership, strategic design, engineering solutions and execution, across Humana's entire network and third-party ecosystems. Given the network's criticality to Humana's overall business strategy, this leader must bring a vision of how the future of network technology can enable scale and velocity while maintaining stability and consistency.

Humana's technology environment has pivoted from a centralized model over the past several years to a more federated model. This trend will continue and accelerate to the point where Humana's technology assets and users are spread out over hundreds of vendors, offices, and geographies. This leader will evolve and own the one uniting factor that will ensure smooth operations, remain highly resilient, drive agile product development capabilities, and host core services that keep Humana and its customers connected and productive-the network.

The AD of Network Automation Engineering is expected to bring network automation and overall network architecture experience; with the engineering and operational experience and rigor that is commensurate with the increasing scale and complexity of Humana's enterprise. This management position will have the experience of leading a major enterprise successfully through such digital transformations as migration to cloud infrastructures, software-defined networks, and connectivity across multiple third-party network services through a successful automation strategy.

Use your skills to make an impact

The scope will include the following areas of concentration:

• Modernize and manage the strategic direction of the overall network automation strategy as it relates to both network engineering and associated operational activities across teams.
• Owning end-to-end availability and performance of mission critical services and building automation to prevent problem recurrence, automating response to all non-exceptional service conditions.
• Partnering with internal and external business groups to develop technical solutions to meet business objectives.
• Oversee all day-to-day budgeting details specific to team/projects/etc.
• Support the elimination of existing datacenter dependencies to enable cloud/fastest-path access.
• Owning end-to-end availability and performance of mission critical services and building automation to prevent problem recurrence, automating response to all non-exceptional service conditions.
• Managing the migration of applications from legacy datacenter to software-defined environment.
• Building automated pipelines using AureDevOps, ServiceNow, and Ansible to spin up and configure infrastructure.
• Looking for ways to reduce manual processes by replacing with automation.
• Driving adoption and defining best practices for DevOps tools.
• End-point device connectivity architecture & implementations.
• Remote site and campus network technology to support SD-WAN implementations.
• Support L4 Troubleshooting & resolving network issues and outages through automation.
• Team management, maturity/growth, mentorship/support, and all other management responsibilities associated with running a high performing senior team.

AD additional responsibilities for these areas of concentration include, but are not limited:

• Communicate regular status updates to Manager of IT in a timely/detailed fashion (and other Senior business leaders where necessary).
• Provide and maintain updated project plan timelines for all major project initiatives.
• Manage vendors and service providers encompassing but not limited to negotiations, licensing, adherence to service level agreements, and ensuring all support and maintenance contracts and services are up-to-date and providing appropriate coverage.
• Employing DevOps and agile principles; utilizing Azure DevOps, ServiceNow, and Ansible to enable CI/CD of various cloud applications.
• Driving adoption and defining best practices for DevOps tools
• Provide direction and standards for associated network tooling, monitoring practices, and reporting to further mature and operationalize the organization.
• Support the management of Network budget and make recommendations for future budget forecasting and planning needs.
• Research and recommend new technologies and solutions to meet business needs.
• Technology roadmap development, management, and maintenance.
• Documenting and updating all network infrastructure and supported business processes.
• Capacity and performance planning.
• Integration with related infrastructure engineering efforts.
• Alignment and integration with information security requirements.
• Definition and development of operational KPIs and metrics.
• Disaster recovery/business continuity integration.
• Continuous knowledge and skills improvement.
• Assist in motivating and growing the Network Engineering team to its next level of maturity, agility (NetDevOps), and scalability. Help build foundation and help define capabilities and processes to address network needs in tactical and strategic terms.

Required Qualifications:

• BS/BA, preferably in a technical or scientific field.
• 5+ years of leadership experience in roles with similar responsibilities.
• 5+ years of technical network engineering experience.
• 5+ years experience specific to automation engineering.
• Strong experience supporting large-scale datacenters, major cloud providers, and remote sites.
• Experience with Cisco networking equipment.
• Ability to manage complex multi-organizational projects.
• Must possess strong communication skills (oral and written) and technical understanding to take complex technical concepts and present them to a range of technical and non-technical audiences (including senior leadership).
• Budgeting/financial experience w/ enterprise level initiatives.
• Experience programming/automating tasks and services within a software-defined network environment
• Experience with automation/orchestration tools such as Ansible, Puppet, ServiceNow, etc
• Vendor management skills (hardware/software security vendors as well as third party vendors).
• Able to mentor peers on engineering team in terms of continuing education and daily project support.

Preferred Qualifications:

• Strong executive and people leadership skills; demonstrated track record of building and developing strong teams
• Automation experience specific to networking using tools such as Ansible, Terraform, python scripting, etc.
• Familiarity with cloud architecture network designs, implementations, and support (AWS, Azure, GCP).
• Experience developing REST based web services
• Experience with multiple programming languages (JAVA, Python, etc).
• Experience with Arista, VMware NSX-T, and other SDN/next-gen technologies.
• Demonstrated experience with DevOps, ITIL, and platform process & technology.
• Master's Degree in a Technical Field.
• Experience working with Microsoft Office 365.
• Prior experience in the healthcare industry

Additional Information:

• Scheduled Weekly - 40 hours

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$126,800 - $174,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humanato take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.