Associate Director of Product Management

Become a part of our caring community and help us put health first

As the Associate Director of Product Management, you will play a critical role in shaping the future of technology enabled experiences within our integrated care delivery organization. You will lead a high-performing team of professionals, including product owners, organizational change management experts, configuration specialists, and project managers. Your primary responsibility will be to ensure that our product development initiatives align with our strategic objectives and meet the needs of our internal and external customers.

Technology ecosystem includes cloud-based telephony solutions, CRM, multiple EMRs, patient facing digital engagement solutions, and complimentary systems both interfaced and stand-alone. The team lead by the Associate Director of Product Management will be responsible for delivering technical solutions and integrating into existing technology and business process. The Associate Director of Product Management will lead 10 - 15 direct reports.

A subsidiary of Humana, CenterWell's growth mirrors a solid commitment to redesign senior care. With a footprint across 40 states, CenterWell is now one of the largest providers of health care in the country.

Key Responsibilities

• Provide strong leadership to the product management team, fostering a collaborative and innovative culture. Coach and mentor team members to achieve their full potential.
• Collaborate with senior leaders to define and communicate the product roadmap, ensuring alignment with the company's strategic goals.
• Act as the primary product owner for key products within portfolio, driving the product development process from ideation to launch.
• Implement change management strategies to facilitate the adoption of new products and processes within the organization, ensuring minimal disruption.
• Oversee the analysis of customer feedback from various streams to identify opportunities for product improvement and innovation.
• Guide the successful execution of product development projects, including scope definition, timeline, resource allocation, risk management and implementation.
• Collaborate with cross-functional teams, including engineering, design, marketing, sales and peers in Clinical and Product Operations roles to ensure a coordinated and successful product launch.
• Define and track key performance indicators to measure the success and impact of product initiatives.
• Build strong relationships with internal and external stakeholders, ensuring that their feedback and needs are integrated into product decisions.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in business or healthcare.
• Seven or more years of proven experience in product management with a track record of delivering successful products to market.
• Three or more years of demonstrated leadership experience and partnering with senior leadership on strategic initiatives.
• Excellent communication, collaboration, and interpersonal abilities.
• Deep understanding of business change management principles.
• Proficiency in project management methodologies.
• Analytical and data driven decision making capabilities.
• Experience with modern software development product management practices and agile methodologies.

Preferred Qualifications

• Master's degree in business or healthcare.
• Six Sigma and/or Project Management Institute certification.
• Physician practice revenue cycle management (RCM) experience.
• Cloud-based telephony experience.
• Two or more years of super user or equivalent experience with Electronic Medical Records (EMR) system.

Additional Information

Location/Work Style: Remote US

Why CenterWell?

At CenterWell, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life.Just to name a few:

• Work-Life Balance
• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K -Excellent company match
• Well-being program
• Paid Volunteer Time Off
• Student Loan Refinancing

If you share our passion for helping people, we likely have the right place for you at CenterWell.

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• CenterWell will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$136,200 - $187,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humanato take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.