Associate II, Market Research

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description
Come join the Experience Research team, part of the Experience & Strategy organization within U.S. Retail Markets!

The Experience Research team is home to talented market researchers and user experience researchers who work together to support the U.S. Retail Markets functions and priorities. Our team's mission is to understand our prospects, customers, agents, better than anyone in the industry to guide decision-making, strategy, and create competitive advantage.

In this role, you will produce insights that enable U.S. Retail Markets to comprehend our brand, products, and services in the context of our market/competitors through analysis of data from internally produced research and external secondary research. This role will primarily support research for our Brand Strategy & Advertising team and broader Marketing organization.

• Plan and conduct primary research and analyze secondary research sources in support of priorities on projects of moderate scope within our functional area.
• Support large scale internal research initiatives such as Advertising development, Brand Tracking studies, Sales Effectiveness measurement, and Customer satisfaction.
• Be a trusted cross-functional partner who builds productive internal and external working relationships.
• Demonstrate ability to influence business partners to act on data-driven insights by providing clear, actionable recommendations and appropriate business context.

This is a remote role. Candidates residing within 50 miles from the Hub will require to work in office 2 days a week. Please note that this policy is subject to change.

Qualifications

• Bachelor's degree or equivalent experience, with a concentration in research and quantitative analysis preferred.
• 3 years related experience.
• Knowledge of SPSS or SAS statistical program.
• Knowledge of database querying tools.
• Knowledge of statistical analysis, research techniques and database design.
• Knowledge of marketing principles and their practical application.

About Us
This position may have in-office requirements depending on candidate location.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• San Francisco
• Los Angeles
• Philadelphia