Associate (Outbound), Sales

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. 

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. 

We are seeking a dynamic and proactive Outbound Sales Associate to drive business growth by identifying and acquiring merchants, e-commerce businesses, and retailers for our delivery services. In this role, you will develop and execute strategic approaches to grow the client portfolio, achieve acquisition targets, and build long-lasting partnerships. By delivering exceptional service, leveraging market insights, and collaborating with cross-functional teams, you will play a key role in optimizing our sales efforts and expanding our reach in the logistics space.

As part of a multinational, tech-driven organization, the candidate will have the opportunity to make a social impact by connecting users with services that support local communities, all while growing in a fast-paced, innovative environment.

Think you are up for it? Apply now!

What You'll Do:

• Identify and target merchants, e-commerce businesses, and retailers for delivery services, developing strategies to grow the client portfolio and achieve acquisition targets.
• Build and maintain strong merchant relationships, ensuring smooth onboarding, addressing needs, and delivering exceptional service for long-term partnerships.
• Develop and execute B2C sales strategies, analyze market trends, target key customer segments, and upsell or cross-sell logistics solutions.
• Educate merchants on pricing, service agreements, and competitive analysis while ensuring compliance with company policies.
• Collaborate with marketing, operations, and customer service teams to align campaigns, optimize lead generation, and enhance delivery services.
• Track sales performance, use CRM tools effectively, and provide insights to improve processes while staying updated on industry trends and competitor offerings.

What We Seek:

• Exceptional selling skills with the ability to identify customer needs & USP(s) of Lalamove
• Exceptional written and verbal communication skills to communicate accurately to potential users 
• Charming personality to build and maintain professional relationships
• Strong sales skills to get our potential client to use our service. Remain knowledgeable on products offered and discuss available options
• Can-do attitude and grit to make things happen, to identify and leverage new opportunities

What You’ll Need:

• A university degree in Business, Marketing, or a related field.
• At least 1 year of experience in sales and business development.
• A proactive, passionate, and detail-oriented mindset with strong self-initiative.
• Excellent communication skills in both written and spoken English and Bangla.
• Proficiency in Microsoft Office 365, Google Workspace, and data reporting tools.
• Strong analytical skills with the ability to handle large data sets and generate actionable insights.
• Familiarity with social media platforms and their use in business contexts.

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.