Associate Product Manager

Who Are We❓
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.
The Job in a Nutshell💡

As an Associate Product Manager, you will work closely with the product team to develop and enhance features for our Restaurant Management System (RMS), focusing on delivering scalable and user-centric solutions. Your role will involve collaborating with developers, designers, and stakeholders to create seamless experiences for our customers. By leveraging a data-driven approach, you will ensure our solutions align with both customer needs and business goals.

What You Will Do❓

• Own and prioritize the product backlog, ensuring alignment with business objectives and customer needs.
• Collaborate with developers and designers to build and improve product features with a focus on usability and user experience (UX).
• Create clear and actionable tickets in JIRA, ensuring they include all necessary details for successful implementation.
• Write comprehensive Product Requirement Documents (PRDs) and other product documentation.
• Use data and analytics to evaluate product performance, identify improvement areas, and support decision-making.
• Research and analyze customer pain points, industry trends, and competitive offerings to inform product development.
• Support API-related discussions and basic technical documentation, assisting with integrations when needed.

What Are We Looking For❓

• 2–4 years of experience in product management, preferably in SaaS or tech industries.
• Proven experience working with mobile app development teams, including developers and designers.
• Strong understanding of UX principles and designing customer-centric solutions.
• Familiarity with Agile methodologies, JIRA, and writing clear and actionable tickets.
• A data-driven mindset with experience analyzing performance metrics to guide product decisions.
• Experience in the F&B domain is highly preferred and will be a significant advantage.
• Exposure to APIs, technical documentation, and basic integration processes is a strong plus.
• Excellent communication and interpersonal skills to engage with cross-functional teams.
• Fluency in English; additional languages are a plus.

Who will Excel

• Experience in the F&B or hospitality industry.
• Familiarity with A/B testing, user research tools, or hypothesis-driven product development.

What We Offer You❗
We believe you will love working at foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.