Associate ServiceNow Developer (Fully Remote)

Associate ServiceNow Developer, #501

Clearance: USDA Public Trust or the ability to obtain a USDA Public Trust clearance 

Dev Technology Group is looking to onboard a ServiceNow Application developer with specific, tangible experience in the following:

• Service Portal Development      
• Custom Application Development on the ServiceNow Platform     

What You'll Be Doing:

Serve as a ServiceNow developer on a cross-functional development team that develops custom applications and workflow solutions

• Design, develop, test, and maintain a suite of SNOW applications
• Troubleshoot complex issues in production and non-production systems 
• Learn new technical skills to meet the needs of the project and our customers
• Design and develop custom applications on the Now Platform to meet business requirements, including implementation of client scripts, business rules, workflows, and custom Service Portal widgets
• Partner with application teams to design and implement data interfaces with other enterprise application systems
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each
• Develop and manage operational metrics reporting and dashboards
• Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget
• Contribute to the development and analysis of customer requirements and assist with the development of user stories
• Perform application testing
• Create and maintain system design and operations documentation
• Provide advanced application support to internal team members
• Provide mentoring, training, and knowledge transfer to other employees as necessary, particularly regarding ServiceNow capabilities and development techniques
• Participate in all Agile ceremonies and update Jira tasks daily

    Required Education, Skills and Experience:

• Bachelor’s degree in a related discipline, or Associates degree in related area with 2 years of related experience
• ServiceNow certification; ServiceNow Systems Administration certification required
• Development experience using the ServiceNow platform
• Custom application development experience in one of the following areas: Human Resources Service Delivery (HRSD), IT Business Management (ITBM), and ITSM (IT Service Management)
• In-depth knowledge of development on the ServiceNow Platform, including client and server scripting, ServiceNow REST API, and custom widget development in Service Portal
• Experience developing, updating, and interpreting JavaScript on the ServiceNow platform
• Knowledge of ServiceNow development and configuration best practices as well as database hierarchies and design
• Experience with development, customization, and administration of multiple components of ServiceNow