Billing Operations and Collection Specialist

Help us change lives

At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

The Billing Operations and Collection Specialist manages and monitors the day-to day billing operations, ensuring that monthly customers billings are sent out in a timely manner. This role ensures the accuracy of billing information and monitors the collection and will liaise with customer service and contract management to ensure a proper flow of information and integrated processes.

The place of work is Poland at the Exact Science office.

Essential Duties

Include, but are not limited to, the following:

• Manage local billing operations in SAP to maximize effectiveness and ensure financial integrity.
• Manage accounts receivable and follow-up with customers on overdue balances.
• Complete all required month-end billing activities; including revenue reconciliation and payer reporting.
• Review, track, and maintain billing information in the financial systems.
• Collaborate with contract team on the development and maintenance of a payer database and contract management system.
• Work closely with the international teams to develop systems and analytics for monitoring payer and collection performance.
• Develop and produce monthly reporting to the country manager (Revenue, AR, DSO).
• Analyze third-party payments and verify compliance with contractual terms, fee schedules, or other formal agreements.
• Perform regular and special analysis, such as reviews of organizational billing practices, to ensure invoice accuracy and proper revenue recognition.

Skills

• Collaborative and works effectively as a team member.
• Strong attention to detail and organizational/analytical skills.
• Effective communication (written and oral) skills across internal and external personnel.
• Active listening skills.
• Good customer service skills.
• Good problem-solving, adaptability, and time management skills.
• Good administrative skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.

Minimum Qualifications

• Good with Excel and SAP.
• Good understanding of multi-relational databases.
• Fluent to read, write, and speak in English (German/French nice to have)
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

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Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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