Board Operations Specialist - (24-SB-100000-006)

Job Description

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title: Board Operations Specialist Job Code: P0496 Supervises Directly: No New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 5/16/2024 Exempt or Non-Exempt: Non-Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Department Name and Division: Board-Central Administration Salary Schedule: Non-Union Salary Range Cost Center Code: 100000 Grade: NU16 Essential Position: No Reports To: Secretary to the Board EEO Code: Professionals Work Format In -Person

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Board Operations Specialist plays a key role in providing efficient and effective support to the Office of the Secretary. The incumbent works closely with the Board Secretary and the Assistant Board Secretary to support the coordination, facilitation and recording of the activities of the Office of the Secretary. The Board Operations Specialist contributes to projects and programs to improve the work and enhance the mission of the Office of the Secretary. The Board Operations Specialist is a proactive problem solver with exceptional communication skills and meticulous attention to details. This position necessitates a commitment to confidentiality, professionalism, attention to detail and significant latitude of independent judgment and discretion on a routine basis.

Essential Duties & Responsibilities:

• Responsible for assisting the Secretary to the Board and the Assistant Secretary with the effective operation of the governance and administrative duties of the Board of Directors. This includes all direction, coordination, implementation, and execution related to governance and administrative activities to ensure the completion of work according to established DC Water goals, policies, procedures and Bylaws. This position works in close collaboration with staff across the Authority to fulfil these objectives.

• Responsible for independently managing, anticipating and addressing department needs; this includes working directly and independently with DC Water staff at all levels.

• Manages the Board portal and works collaboratively with the Assistant Secretary to maintain adherence to protocols and accuracy of data.

• Supports preparation of materials for committee meetings, including presentations and distribution of materials.

• Coordinates and collaborates with internal and external stakeholders to ensure accurate and timely communication of meeting requirements and information.

• Responsible for updating and uploading meeting minutes, meeting materials, regulations and procedures, resolutions, contracts, and Board and D.C. Water documents in Diligent Board Books and the Board website in compliance with the Open Meetings Act.

• Utilizes understanding and experience with technology to assist with board and committee meeting logistics and other arrangements.

• Manages Office of the Secretary vendor payment and billing processes; monitors and tracks the Office of the Secretary budget.

• Assist with maintaining Office of Secretary owned policies and procedures.

• Maintains a commission as a D.C. Notary Public, performs responsibilities, and ensures availability.

• Leads the development and standardization of day-to-day operational systems, participating in detail-level decision-making on the range of department activities.

• Oversee operations, maintenance, and retrieval of historical and current information from databases that support the Office of the Secretary.

• In collaboration with internal and external stakeholders coordinates public hearings in support of proposed D.C. Water regulations and procedures and comments from the public prior to Board final approval and implementation.

• Secures participation of volunteer D.C. Water support staff and provides supervision in support of meetings, workshops, public hearings, town hall meetings, and orientation of new Board members.

• Manages annual board and committee meeting calendar.

• Performs other related projects and assignments at the direction of the Secretary to the Board.

Supervisory Responsibilities: N/A

Key Working Relationships: Interacts with employees throughout the department and with representatives from other organizations.

Required Skills & Qualifications

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Experience:

Three (3) years of progressive administrative experience inclusive of providing direct responsibility for ensuring a Board's (or equivalent) business is carried out properly, or equivalent combination of education and experience.

Demonstrated project management, board or legal experience in a complex and fast-paced environment preferred.

Minimum Education Requirements:

Bachelor's degree in business management or related field; or:

Associate's in business management or related field with five (5) years of progressive administrative experience inclusive of providing direct responsibility for ensuring a Board's (or equivalent) business is carried out properly; or

High School Diploma or equivalent with seven (7) years of progressive administrative experience inclusive of providing direct responsibility for ensuring a Board's (or equivalent) business is carried out properly.

Required Skills:

Project Management

Demonstrated understanding and knowledge of board governance and administration desired.

Diligent, BoardBooks Software; or other Board portals

Required Licenses & Certifications:

N/A

Physical Requirements:

General Office Conditions

Preferred Skills & Qualifications

Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

• Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.

• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.

• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities".

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email [email protected].