Business Analyst

Job Type

Full-time

Description

Location - Remote / Hybrid if local to Columbia, MD

Position Summary:

Sparksoft is a fast-growing woman-owned small business that provides innovative technical solutions to the federal government. We are seeking a Business Analyst who understands an Enterprise Federal Healthcare Program business space and its underlying data, inputs, and outputs. The successful Business/program Analyst should have strong analytical and problem-solving skills, excellent communication and collaboration abilities, and a deep understanding of business processes and operations.

Responsibilities:

• Analyze and organize requirements into stories under epics, generate acceptance criteria, lead refinement sessions and work with Product Owners on prioritization.
• Work with external teams on timelines and raise risks appropriately.
• Work with internal and external project stakeholders and team to refine the priorities within the product backlog.
• Record meeting minutes and key decisions and distribute them to the team for subsequent review with the customer.
• Maintain continuous communication with the customer, project SMEs, and key stakeholders to collect and document business requirements in support of their vision.
• Contribute to project documentation.
• Review test scenarios and work with team to include any missed impact points.
• Understand project delivery mechanisms and ensure owned stories/epics are tracked to closure.
• Track customer requirements from inception through delivery.
• Assist with user acceptance testing (UAT).
• Be comfortable with technical details to be able to create technical stories and enablers.
• Analyze data to understand business problems and opportunities.
• Identify and evaluate potential risks and impacts of proposed solutions.
• Provide ongoing support and maintenance for implemented solutions.
• Collaborate with the development team to prioritize and resolve production support issues.

Requirements

Required Skills:

• Possess knowledge of Agile methodology (such as Scrum) and/or Scaled Agile Framework (SAFe).
• Demonstrate exceptional analytical and conceptual thinking skills, as well as proficiency in documentation.
• Exhibit strong verbal and written communication skills, attention to detail, and the ability to follow up in a timely manner.
• Have experience creating detailed reports and presenting information to both technical and non-technical audiences.
• Possess expertise in using JIRA and Confluence for managing requirements.

Desired:

• Experience with CMS Marketplace eligibility and appeal processing
• Experience with contact center operations
• Experience with case management workflows

Required:

• Candidates must be able to obtain and maintain a Public Trust clearance
• Candidates must have lived in the United States 3 out of the past 5 years

Education:

• Bachelor's degree (or higher)
• 4+ years of experience

Sparksoft is a certified Capability Maturity Model Integration (CMMI) SVC and DEV Level 3, ISO 9001:2015, ISO 27001:2013, Small Disadvantaged Business (SDB), Women-Owned Small Business (WOSB), and Small, Women-owned, Minority-owned (SWaM), and MBE/DBE/SBE consulting firm. With our focused mission "to ignite innovation, inspire transformation, and implement digital solutions for a healthier nation", we specialize in 6 specific digital health services: Test Automation, Cloud Services, DevOps Delivery, Cyber Security, Data Science, and Human-Centered Design. Since 2004, our exceptionally skilled people, proven leadership, and optimized processes all work together relentlessly to continuously push for more efficient solutions.

Sparksoft is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.

If you need accommodation seeking employment with Sparksoft Corporation, please email [email protected] or call 410-424-7700. Accommodations are made on a case-by-case basis.

At Sparksoft Corporation, we take security and protection of personal information very seriously. We will never ask you to send private personal information over email. Accordingly, we ask you to immediately contact our security team via email at [email protected] upon receiving a suspicious request.