Business Analyst and Scrum Master

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

SHORT DESCRIPTION:

The Business Analyst and Scrum Master will manage and deliver components of business engagements that identify, design, and implement technology for the organization. Candidate is responsible for analyzing as-is state of business processes and identify opportunities for automation. The role will expect the person to be strong in user requirement gathering, design solutions and bridging with the development team. Candidates who can work with BU to elicit and validate requirements and can perform Scrum Master role.

Work location: Hong Kong

RESPONSIBILITIES:

• Work with Business Process Owners and Subject Matter Experts to identify processes viable to be automated and associated ROI.
• Work closely with teams in the identification of business requirements, functional design and process design.
• Understand & elaborately document the process flows, decision points, exception handling; identify systems involved, security requirements for an automation requirement.
• Writing process definition documentation, allowing both business and technical representation to follow the to-be solution.
• Working with Solution Architects on the overall To-Be solution.

SKILLS/COMPETENCIES:

• 7 + years of experience in Technology Business Analysis and/or Process Improvement.
• Strong analytical skills and able to produce clear and concise business and technical documentation.
• Pega knowledge would be good to have
• Team player with strong communication & interpersonal skills, able to share effectively across different business streams
• Curious, meticulous, self-motivated and strong continuous improvement mindset
• Fluent in Cantonese and English language.

MUST HAVE:

• English and Chinese (Cantonese/Mandarin)

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."