Business Execution Consultant-End User Computing Tools

About this role:

Wells Fargo is seeking a Business Execution Consultant-End User Computing Tools (EUCT) to be part of our Home Preservation/Default Decisioning Operations Support Team in Global Operations.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Own and maintain End User Computing Tools (EUCTs) to support Home Preservation Underwriting and Second Level Review processes and execution.
• Be responsible for adherence to EUCT policies and documentation requirements.
• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
• Determine areas of strength or Business Execution opportunity within defined scope of work
• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
• Utilize independent judgment to guide and prioritize moderate risk deliverables
• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
• Collaborate and consult with leaders and executive management
• Provide work direction to less experienced Strategy and Execution staff

Required Qualifications:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Excellent verbal, written, and interpersonal communication skills
• Advanced Skills in Excel including VBA for Applications
• General Knowledge of Default Servicing Operations
• Experience with End-User Computing Tools (EUCT) Policies and Compliance Requirements
• Experience with developing requirements and managing change for business applications
• Proven knowledge with Underwriting processes and procedures
• Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
• Experience in testing and monitoring Controls performance
• Strong risk management and compliance skills
• Experience articulating issues, risks, and proposing solutions to various levels of staff and management
• Proven Change Management experience which would include collaborating with cross functional teams (Consumer Control, Compliance, Legal, and business functions) to guide business functions through change management initiatives while ensuring adherence to Change Control Policy.
• Analytical skills focusing on problem solving, process improvement and customer impact in a rapidly changing environment
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Technical skills: MSP, ICMP, ECAR, Shaw, WOE, HPA, IRC, IDC, HP2LR, and/or HEPT

Job Expectations:

• This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

• This position offers a Hybrid work schedule.

Position is Not eligible for Visa Sponsorship

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$65,800.00 - $129,900.00
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
22 Jan 2025
* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.