(Canada) Sr. People Advisor

Key Responsibilities:

• Partner with HR Business Partners and the HR Centers of Expertise (COEs) to improve delivery of all aspects of the business’ talent strategy; serve as an advisor for employees and people leaders offering advice and guidance on HR Policies, programs, processes, and employment related matters.
• Participate in the design and implementation of the performance coaching program; coach people leaders and employees to create a high performing culture across the organization; facilitate internal mobility and career development.
• May participate in the development of HR policies and programs; take the lead in assessing and resolving employee concerns, grievances, conflicts with fairness and integrity while ensuring compliance with legal and company policies and guidelines. Support the Director, People Experience in managing workplace investigations.
• Serve as Subject Matter Expert and contribute to the HR operational effectiveness by working with cross functional teams in identifying areas of opportunities to support process standardization, simplification, and automation to increase operational efficiency and excellence.
• Support various HR initiatives and programs, responsible for drafting templates for HR documents, proposing/supporting new or revised guidelines and processes. Support hiring and onboarding activities and collaborate with people leaders, Talent Acquisition, HRBPs and Total Rewards to ensure competitive and attractive packages for employees and review survey results and recommend initiatives to increase employee engagement and retention.

Qualifications & Skills:

• Minimum of 5 years of experience as an HR coordinator or other relevant HR experience.
• In-depth knowledge of HR best practices, labor law and employment equity regulations.
• Prior experience in employee relations, conflict resolution, and handling sensitive HR issues, sound understanding of performance management and coaching techniques.
• Demonstrated computer literacy with capability in MS Office (Outlook, Word, Excel and PowerPoint), and related HR software.
• Proven ability to work collaboratively with others to solve challenging problems. Decisions involve interpretation and analysis of multiple factors, and often requires working with others to refine or develop customized recommendations.
• Ability to quickly triage issues, provide consultative advice, and apply sound judgment and the highest levels of integrity in resolving complex situations
• Solid critical thinking, analytical and problem-solving skills, combined with a personal passion for driving continuous process improvement and optimization and a true growth mindset with a proven track record of delivering results by demonstrating the ability to demonstrate strong problem-solving skills, and balance urgency with common sense and good judgement.

Preferred Experience:

• Bachelor's degree in human resources, business administration, or a related field, or equivalent experience.
• Prior HR experience at high-growth, mid-to-large scale organizations within the tech industry.
• Familiarity with HRIS systems and HR analytics to drive data-based decision-making