CDD Manager

CDD MANAGER/ DUBLIN - IRELAND / HYBRID / PERMANENT / COMPETITIVE BASIC SALARY €70000-€80000 DEPENDANT ON EXPERIENCE PLUS BENEFITS

About The Team/Role

Are you looking for a new challenging role in the world of compliance? Have you got experience in managing a team? Do you have an AML background in financial services or large corporate clients? If so then this Customer Due Diligence Manager opportunity is perfect for you.

WEX Inc. is a leading provider of business to business physical, digital and virtual card payment solutions. WEX corporate payment solutions provide its customers - with unparalleled security and control across a wide spectrum of business sectors.

What's On Offer?

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• Competitive basic salary of between €70000-€80000 dependant upon experience
• Working Monday - Friday 8.30am-5.30pm 40 hours per week no evenings or weekends
• Fantastic work-life balance
• Hybrid working
• Our office is based in Dublin to be attended for training and working, how often is flexible depending on location
• Life assurance scheme
• Generous holiday allowance plus bank holidays
• Great working environment
• Employee referral programme

• Lead the Global CDD team, responsible for the operations/workflow management
• Responsible for providing guidance on CDD procedures, risks, regulatory requirements, and ad-hoc situations
• Key contact for Sr. Director, Regulatory Compliance Management, Global Commercial team, MLRO's and CDD Team
• Support General Manager in the Dublin office and assist with any ad-hoc requests
• Support the Senior Analyst with any quarterly training requirements for the CDD and Commercial Team, ensuring requirements are met, documented, and dated
• Meet with Senior Analyst and Testing Manager to discuss monthly and/or quarterly trends identified from Quality Assurance and Testing processes. Ensure analyst training is conducted as and when required, within SLA timeframes. Work with Senior Analysts to prepare training materials
• Oversee and sign off on the Monthly Metrics pack and attestations data, prior to submission to Senior Management and the Board members
• Assist with the preparation of Board packs by providing commentary for quarterly Board Meetings
• Key Contact for 3rd party service providers, organizing and approval for renewal of contracts and workflow system enhancements
• Collaborate with global cross-functional teams such as Legal, Credit, Outsourcing, system project managers, and Testing to discuss/improve processes, reduce risks and analyze trends
• Drive annual reviews of CDD procedures and Standard Operating Procedures (SOP) with the Compliance Shared Services Manager. Implement any new updates into the CDD process and conduct training with CDD and the Commercial team
• Hiring Manager for Global CDD team
• Assist with any other projects/tasks as and when needed

• Stakeholder management - relationship building/presenting/conducting meetings
• Experience in managing projects
• People management
• CDD - Customer Due Diligence
• KYC - Know your Customer
• AML - Anti Money Laundering
• Screening - Negative news alerts
• Sanctions / PEP's experience
• Excel experience