Chief of Staff

About the Company:

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.  

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

To learn more, visit www.industriousoffice.com/careers.

About the Role:

Industrious is at an incredible inflection point. We have around 200 locations across North America, Europe, and Asia, and are a profitable company. The next frontier for the company involves 3 main things: 1) doubling down on accelerating our growth 2) a heavy investment in new products / businesses that will continue to position Industrious as the market leader in flexible workplace, and 3) driving toward an IPO in the next 2-3 years. 

The Chief of Staff plays a huge role in this! The role sits in the middle of what the company goals are, and how the company executes to achieve them. On one end, the Chief of Staff helps facilitate debate between the executive team regarding company strategy, and on the other end, they roll up their sleeves and take on big parts of the execution. 

The role also involves supporting others and helping the whole organization succeed. This is primarily through 1-on-1 coaching and support for leaders of the company, and being the driver of the Industrious culture, and how that culture comes to life day-to-day. 

The Chief of Staff role at Industrious reports to the CEO and is leveled as a Senior Director. Ideal candidates have experience in senior roles at high-growth businesses, or heavily cross-functional roles at medium or large-sized companies. 

This role is perfect for someone who wants to learn a ton about how startups scale from the best seat in the house!

You are a great fit for this role if:

• You have strong financial acumen - you are able to read and understand financial statements and build simple financial models. You will play a key role alongside our CEO and EVP of Finance in fundraising, M&A, and other exciting, but financially complex endeavors.
• You are able to problem-solve major strategy challenges - you can break down a complex problem, frame up logical thinking, analyze relevant information, and make a clear and comprehensive recommendation to the CEO 
• You can lead large cross-functional projects - you have the organizational and people skills to run a project with a number of senior stakeholders from around the organization 
• You can replace Jamie in high-stakes meetings - meetings with landlords, clients, investors, or board members
• You easily build trust with others and you are a connector - you’ve been told you have high EQ, and you tend to form genuine relationships with others very quickly. You are a pro at influencing, and supporting other teams to do what they do better and better every day.
• You’re ethical, thoughtful, and comfortable telling your boss why they’re wrong.  You have a strong sense of what feels right and wrong and don’t hold back in sharing your thoughts with other leaders and peers. 
• You don’t mind being in a supporting role - you like the idea of having the bird’s eye view of Industrious, working closely with our CEO and other leaders, and having a massive impact on the company, but are comfortable doing so in a role that is sometimes very visible, but at others more behind-the-scenes.

Scope of the role: 

• Represent the CEO in meetings, guiding teams on their strategic decisions, sharing insights from the executive team, and suggesting actionable next steps
• Play a supporting role in financial and business analysis related to fundraising & M&A 
• Own all-team communications in partnership with the COO and CEO, including All-Company calls and emails, and our full-company annual offsite 
• Oversee all-team engagement efforts, including the Bee Collective, company offsite, holiday parties, ongoing in-person and virtual activities, etc.
• Plan and execute Leadership Team and Executive Team communications, including weekly/monthly calls, and offsites a few times per year
• Drive efforts to strengthen the effectiveness and cohesion of the leadership and executive team, in partnership with the CEO and COO
• Own strategic projects as needed by the executive team; pitch in on ongoing projects owned by other teams to ensure these are moving along efficiently and effectively
• Serve as a sounding board for leaders across the company, helping them to navigate the organization, gathering feedback, and removing roadblocks
• Prepare materials for CEO and other executive presentations, including pitches, PR opportunities, and other speaking engagements

Compensation:

The annual base compensation range for this role is between $190,000 and $210,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications.

You will also be eligible for an annual 15% bonus calculated based on individual and company performance, and an attractive stock options package.

Base, bonus, and options compensation are just three components of Industrious’ total compensation package that may be available to employees.  Other great employee perks and benefits include heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies.