Client Relationship Associate - Amegy Tower / Houston, TX
Company
Zions Bancorporation
Location
Houston, TX
Type
Full Time
Job Description
The ideal candidate for this position will have the skills and experience necessary to:
- Support Relationship Managers in the daily management of their loan portfolios.
- Provide daily administrative and clerical assistance to the assigned department in the areas of loans, deposits and account servicing.
- Process loan renewals and changes in terms as related to the Relationship Managers' portfolios or own portfolio if assigned.
- Call clients to request current financial statements, credit reports and income verification information.
- Determine if documents provided meet the bank's requirements.
- Process and compile monthly production reports.
- Open and close accounts.
- Manage exceptions including loan collateral, financial reporting and depository related exceptions.
- Obtain missing information such as signature cards, financial statements, insurance, etc.
- Manage the filing, correspondence, scheduling and coordinating loan portfolio functions to assure a smooth operational flow.
- Assist with loan processing, closing, and monitoring while providing quality service to allow loan personnel time for business development activities.
- Assist customers with questions, preparing desk files and maintenance of all automated reports, etc.
- May manage small deposit portfolio.
- Other duties as assigned.
Requires a High School degree or equivalent and 2+ years of in banking, loans, loan portfolios, deposits, account servicing or other directly related experience or other directly related experience. A combination of education and experience may meet job requirements.
- Working knowledge of loan/bank operations, loan documentation processes, loan principles, loan systems, loan portfolios, including loan renewals and changes, deposits, new accounts, banking principles, processes, policies, compliance and regulations.
- Strong interpersonal, customer service and communications skills, both verbal and written.
- Strong organizational skills.
- Ability to respond to inquiries in a timely manner. Ability to process, audit and review client information.
- Solid problem resolution skills.
- Ability to create and pull reports.
- Ability to multi-task, support various priorities, work with relationship managers and clients as needed.
- Working knowledge of various word processing and spreadsheet software.
- Spanish (written/oral) proficiency preferred
- Intermediate knowledge of computers software (i.e. Microsoft Word, PowerPoint, Excel, Teams) and general workflow organization
Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
- Employee Ambassador preferred banking products
Date Posted
07/31/2023
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