Commercial Operations Analyst

Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.

What you'll do:

• Technology Adoption: Promote the use of core technologies (CRM, sales enablement tools, quotation tools) essential for sales operations;
• Process and Training: Collaborate with HR and Sales Training to implement processes and competency learning for effective customer journey management;
• Deal Reviews: Own and oversee the deployment and usage of enhanced deal review processes;
• Onboarding Programs: Work with HR to create onboarding programs that reduce sales ramp-up time;
• Operational Strategy: Contribute to the development and implementation of a standard operating and go-to-market strategy for North West Africa;
• Sales Ops Participation: Engage in the Sales Ops community to harmonize business practices and enhance productivity;
• Performance Metrics: Identify and utilize metrics aligned with sales growth strategies to measure improvements in processes and profitability;
• Negotiation Leadership: Lead the process for large deal terms and conditions negotiations, ensuring compliance with customer requirements;
• Data Quality Management: Ensure the quality of master data across all platforms and improve CRM data quality through collaboration;
• Order and Profitability Management: Manage the Order Center process, deal approvals, contract management, and lead profitability analysis.

Qualifications:

• Bachelor's or Master's degree in engineering economics or Sales & Marketing from an accredited institution;
• Minimum of 5 years of experience in Sales, Sales Operations, Sales Enablement, Data Analytics, Pricing Management, or Contract Management roles with significant interaction with sales teams;
• Proven track record of achieving business growth;
• Fluency in English, as the role is internationally exposed.

Skills:

• Very good communication and interpersonal skills (problem solving, time management, building effective teams, etc.);
• Customer focus;
• Results oriented, self-motivated, and a team player;
• Creative thinker with a vision for continuous improvement;
• Solid analytical skills and a well-structured personality;
• Ability to communicate effectively and collaborate in a matrix organization.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.