Community Outreach Specialist

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. 

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. 

Together, there’s no stopping you!

Job Title:Community Outreach SpecialistJob Description:

Essential Duties and Responsibilities:

• Maintain office hours at the assigned service location for walk in clients and incoming phone calls
• Develop community partnerships by attending trade shows and conducting education programs to improve financial wellness in the community and raise awareness of Enterprise Bank products and services. Incorporate financial wellness programs as needed and broaden our overall business penetration through networking efforts.
• Develop new business opportunities in minority and low-to-moderate income communities through direct calling on community housing small business development, faith-based organizations, realtors, education providers, and other non-profits. Leverage relationships with community groups to refer business to internal business partners.
• Establish and maintain effective relationships with business partners in an effort to gain buy in and support of community development initiatives
• Establish and maintain effective relationships with community and nonprofit partners, incorporating financial wellness programs as needed
• Assist clients in understanding and resolving problems by acting as the liaison between other bank departments. Ensure resolution and maintain long-term relationships with clients. 
• Follow procedures set by corporate security in opening and closing the service location.
• Identify urban communities and establish close ties with territorial development boards
• Assimilate and disseminate economic and developmental data and reports to concerned authorities.
• Ensure outreach of services to all segments of the public.
• Track program impact and results, and relay to concerned parties of public and government.
• Perform other duties as required

Qualifications:

• Excellent interpersonal, customer service and organizations skills with a high degree of accuracy
• Strong knowledge of the minority community and ability to develop relationships through participation in local organizations and events
• Excellent oral and written communication skills, including the ability to present to a variety of audiences
• Thorough knowledge of bank operations, policies, procedures, compliance, and banking regulations.
• Ability to prioritize; handle multiple tasks; and work independently 
• Team oriented; possess a positive attitude; works well with others

Supervisory Responsibilities:

• None

Education and/or Experience:

• High school diploma or equivalent, plus one to three years’ experience in banking or related community development experience
• Experience with conducting educational presentations preferred

Computer and Software Skills:

• Skilled in operation of a personal computer, including Microsoft Suite.

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at [email protected].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE.