Consultant, Office of CIO

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Job Title

Consultant, Office of CIO

Requisition Number

R6910 Consultant, Office of CIO (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Mt Laurel, New Jersey, Nevada - Home Teleworkers, New Jersey - Home Teleworkers, New Mexico - Home Teleworker, Ohio - Home Teleworkers, Oklahoma - Home Teleworkers, Oregon - Home Teleworkers {+ 6 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Consultant, Office of the CIO. Join us and support CSAA IG in achieving our goals.

Your Role: You will work closely with our CIO on everything ranging from strategy and planning to special projects. The role works closely with business partners from across the enterprise in HR, Finance and Communications. Has primary accountability for the business rhythm in running the operations of the IT division and has a high level of trustworthiness and accountability.

Your work:

• You will be capable of operating at tactical, strategic and operational levels handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departmental areas of responsibility

• You will be working with IT executive leaders and team members, both internal and external

• This role has a high level of influence on the IT DLT team’s productivity, streamlining strategic initiatives, and overseeing executive program management within the IT team and between departments across the company

• You will have the ability to directly impact and improve decision and processes, and your work will increase the speed and efficiency of execution throughout IT

• You will assist with communicating priorities, activities, and results to the larger organization, while ensuring deliverables are met. Have a strong pulse and feedback loop on organizational needs

• You will thrive in a highly ambiguous and complex environments

• Work hand in hand with colleagues on the Finance, Strategy & Innovation, Customer Experience and Marketing, People and Community, Operations and Legal teams

• Be forward-thinking in helping to meet ad hoc business needs in an expedited manner

• Drive the priorities of leadership through weekly meetings, shaping offsites, and seeing opportunities to increase leadership team effectiveness

• You will drive shared alignment around IT strategy, assisting with forming a plan with clear goals and asks, driving and monitoring progress including the IT Strategy roadmap and scorecard and business reviews

What you’ve done:

• Develop and maintain strong working relationships with key business systems stakeholders.

• Exemplary communicator in written and verbal form; able to work well with executives, and able to lead and influence across multiple levels and multiple functions of an organization

• A good sounding board for others, with low ego, and ability to anticipate the needs of a busy executive and their direct staff

• Help build a successful and healthy organization: review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them

• Growing and mentoring direct reports to help them achieve their career goals through coaching, feedback loops, and high engagement.

• Highest level of integrity and management of confidential information

Priority Activities:

• IT Town Hall

• IT QBR

• IT Scorecard and Goal Tracking

• IT Sharepoint

• IT Planning Calendar and Coordination

• Board of Director or other presentation materials as requested

• Coordinates IT Divisional people and culture-based initiatives

• Coordinate cadence for Leadership Days for cross project dependencies and solutioning

Required Experience, Education and Skills

What would make us excited about you?

• BS/BA Degree in business, engineering, economics, finance, information technology, mathematics, physics or similar quantitative field or an equivalent combination of education and experience

• 10+ years related business process experience in IT

• Both hands-on experience and a tenured leadership foundation in the following areas: planning & process, product and/or financial planning, organizational change, communications & strategy execution

• Proven ability to track, prioritize, and drive multiple concurrent projects to success. This position is expected to utilize data and metrics to communicate needs with the ease of a business unit owner

• Strong customer relationship, interpersonal, analytical, and problem-solving skills.

• Effective decision-making skills, even under pressure and while lacking all of the desired information detail.

• Ability to communicate your ideas and solutions in simple language tailored to audience.

• Ability to adapt quickly to changing priorities, assignments, and roles.

• Experience with research and collating materials for targeted audience

• Ability to work within shifting priorities and tight timelines.

• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area

• Travels as needed for role, including divisional / team meetings and other in-person meetings

• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

• COMMIT to being there for our customers and employees.

• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $122,850-$136,500. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $110,520-$165,000 This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Must have authorization to work indefinitely in the US.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

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