Credit Analyst

About Us

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Reporting to the Credit Control Manager you will be responsible for cash collection from previously invoiced sales for Distributors. The Credit Control Team are responsible for reducing outstanding debt and continually hitting DSO targets. Working closely with various other teams to ensure timely collection of cash including but not limited to: the Commercial Finance team, Sales teams and Order Management team. 

Shift timings – 9AM – 5:30 PM (UK Time)

What you will do

• Responsible for collecting outstanding debt for global distributor accounts 
• To ensure outstanding payments are collected in a timely manner 
• Posting incoming payments 
• Cash Forecasting 
• Bank reconciliations. 
• Monitoring the Credit Control inbox daily
• Creating Partner & Distributor accounts in Salesforce and SAP
• Sending out invoices/credit notes, monthly statements, and final demands for payments. 
• Develop key relationships with partners and distributors to ensure timely payment of invoices. 
• Set up and initiate meetings with partners and distributors to resolve any issues relating to the maximisation of cash collection.
• Conduct regular credit analysis to assess customers credit worthiness. 
• Dealing with partner and distributor queries
• Liaising with the Sales and Order Processing teams regarding queries, credit accounts, and order disputes.
• Any other duties that are reasonably required from time to time. 
• Help the team achieve DSO targets set 
• Chasing outstanding debt via telephone & email
• Recovery of outstanding debt
• Overseeing a large volume of debtors globally
• Support credit control team to help achieve monthly collection targets
• Other Ad hoc duties

What you will bring

• 2-4 years of experience in Credit Control-Business to Business
• Strong communication skills / inter-personal skills and influencing skills
• Strong negotiation skills
• SAP and Salesforce experience
• Excel proficient
• Excellent customer service – including written and telephone
• General administrative skills
• Microsoft Office
• Attention to detail
• Self-motivated and wishing to make a difference
• Team player 
• Fast learner 
• Organised
• Open to working in flexible working hours 

#LI-Remote

#B1

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge 

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].