Credit/Collect Specialist

Job Summary

We are looking for an energetic, inquisitive, and experienced resource for the position of collections analyst for our finance team in Bangalore. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail.

Job Responsibilities

• Manage collections for NetApp accounts/ portfolios and send statement of accounts
• Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections
• Follow-up with customers on missing remittances and provide details to cash applications team
• Work with internal as well as external teams to resolve disputes resulting in payment delays
• Use the collections tolls effectively. Update collections activities in the system, collection notes, promises, problems and disputes
• Work on ad hoc requests from external as well as internal teams
• Provide back-up for team members in case they are out of office and handle queries related to their portfolios

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• Excellent written and verbal communications
• Knowledge of Accounts Receivable and collections
• Minimum of 2 Years B2B collections experience
• Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
• Problem solving, critical thinking skills and adhere to timelines
• Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
• Intermediate skills in Microsoft Word, Excel, and Outlook
• Good email and phone etiquettes
• Experienced with Oracle 11i, R12 applications
• Excellent organization and time management skills
• Willing to work a 2pm-11pm IST shift