CRM 365 CE Functional Consultant

Introduction

Are you passionate about implementing CRM within the Dynamics 365 ecosystem? Join our team as a Business Analyst and contribute to the creation and implementation of innovative Dynamics 365 Customer Engagement solutions to tackle our clients' business challenges.

Come join us

The CE team carries out projects relate to the Microsoft Dynamics 356 Customer Engagement solution focused on Sales, Marketing,Field Service and Customer Service. Of course, the Power Platform is an integral part of our expertise and so are Copilot, PVA and DCCP.

You will be part of a fun and dedicated team made up of enthusiastic, motivated, and supportive colleagues. The team is cross-skilled, including functional profiles, delivery leads and presales consultants in addition to our technical colleagues.

What you'll do

* Collaborate with clients and get a good understanding of their processes and challenges

* Gather business requirements from the business and organize workshops

* Ensure alignment between client needs and the deployed CRM solution.

* Designing and configuring Dynamics 365 CE solutions

* Stay current with Dynamics 365 updates and best practices. Recommend and implement improvements to existing systems and processes.

Skills and experiences
*
• Fresh graduate, with knowledge or interest in Dynamics 365 CE and Power Platform
*
• Growth mindset
*
• Interest in business processes and getting business requirements
*
• Stakeholder management
*
• Problem-solving skills
*
• Proactive and good communication skills in English and proficiency in the Dutch language is required due to the necessity of effectively communicating with clients and stakeholders

Enjoy your career

Some of the best things about working at Avanade

* Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)

* Real-time access to technical and skilled resources globally

* Dedicated career advisor to encourage your growth

* Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits [1] Employee Benefits at Avanade | Avanade

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one

Avanade is the leading global provider of digital, cloud, AI and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Founded in 2000 as a joint venture between Accenture LLP and Microsoft Corporation, Avanade has more certifications, Gold-level competencies and most valued professionals (MVPs) than any other Microsoft partner. Every day, our 60,000 professionals in 26 countries innovate responsibly to make a genuine human impact for our clients, their employees and their customers.

Learn more

To learn more about the types of projects our CRM team works on check out this info:

* Being a Consultant at Avanade https://youtu.be/JQ1CBkMQezc

* Geocode Records Fast https://www.avanade.com/en/blogs/techs-and-specs/dynamics-365/geocode-organizational-records-d365

* Customize Microsoft Dynamics 365 Field Service Schedule Board https://www.avanade.com/en/blogs/techs-and-specs/dynamics-365/how-to-customize-dynamics365-field-service-schedule-board

* UNICEF Netherlands https://www.avanade.com/en/clients/unicef-netherlands

Interested in knowing what's going on inside Avanade? Check out our blogs:

* Avanade Insights - exchange ideas that drive tomorrow's innovation https://www.avanade.com/en/blogs/avanade-insights

* Inside Avanade - explore what life is like working at Avanade https://www.avanade.com/en/blogs/inside-avanade

References

Visible links
1. https://www.avanade.com/en/career/benefits
2. https://www.avanade.com/en/about-avanade/inclusion-and-diversity