Customer Experience - Senior Full-Stack Software Engineer

Customer Experience - Senior Full-Stack Software Engineer (Order Management)

The Role

GeneDx, the world's leading genomics diagnostics company, is seeking a Senior Full-Stack Software Engineer to join our Customer Experience Platform team. This role will focus on our order processing system which supports our patient and providers, as well as our internal operations.

As a Senior Software Engineer, you will work with other engineers across teams to deliver more reliable, scalable, and user-friendly software into our production diagnostics platform. You will lead technical design and implementation efforts to improve workflows; executing using the best practices and principles of modern software engineering. You will work with Product Managers and Designers to understand your key user personas (both internal to the company and external) and their pain points, and propose novel technical solutions for how our applications can better enable their workflows.

As a senior engineer, you will own strategic initiatives of the team. Your breadth of engineering knowledge will allow you to make and review plans for complex projects that include multiple engineering specialties. You will work with other technical leads and engineers to break down, estimate, implement, and document both technical and user centered requirements. As a thought leader, you will lead the team in determining architectural approaches, identifying technical dependencies, overseeing the maintenance of technical debt, and providing guidance to your more junior peers.

Experience, Traits, and Skills

• Demonstrated knowledge of modern software engineering best practices, patterns, and methods.
• 8+ years professional experience designing and supporting robust applications.
• Experience developing back-end services in one or more languages (e.g. Python, C#, Java, Node, Go).
• Experience developing front-end applications using modern frameworks (e.g. React, Vue, or Angular).
• Experience with cloud services and architectures.
• Experience with Docker, Kubernetes, CI/CD, automated testing, and logging.
• Track record of developing and maintaining scalable, modular, enterprise-level production software.
• Able to drive design and execution of technical proposals as an individual contributor or technical project lead.
• Excellent communication skills; ability to work collaboratively with other development teams.

Responsibilities

• Design, write, and maintain high quality and robust software applications and services to meet team goals.
• Collaborate with teammates and product managers in developing development roadmaps and sprint planning.
• Assist in establishment and adherence to robust and compliant software development best practices.
• Play a role in cross-functional development with other teams as required.
• Contribute to continuous improvement in the operating model of the team.
• Level up your teammates to bring deeper understanding of technical know-how across teams.
• Ensure quality technical implementation within our platform.
• Lead peer-reviews of others’ code and provide mentorship on improvements.

Objectives

• You are an active and vital contributor to your team and your co-workers’ success and well-being.
• Software solutions are scalable, cost controlled, reliable, and engineered with modern software engineering best practices.
• Software solutions are modular and evolvable, allowing easy implementation of improvements.