Customer Service Associate

About Exela

Exela is a proud sponsor of the 100,000 jobs Mission to employ America's veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it's a great thing to do for our business. Our Nation's military veterans represent the best this country has to offer and they bring meaningful skills to the workplace. Additionally we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identification, disability or veteran status.

EOE/Minorities/Females/Veterans/Disabled

Job Description

• Provide exceptional customer service
• Sort and distribute mail
• Conference room and event setup
• Hospitality
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in copy, fax, mail, general requests and intake functions as needed and according to established procedures.
• Quality checking work to ensure accuracy
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for sending and delivering faxes.
• Troubleshoot basic equipment problems.
• Load copiers with various paper and toner.
• Travel up to 30% If/when needed at other site in Stamford CT.
• Must be able to lift up to 50lbs. on a regular basis.

Qualifications

Required:

• H.S. diploma or equivalent
• Ability to read, write and speak English
• Required to work at computer for long periods
• Required to to stand, walk, simple grasp, reqach with hand and arms.
• Required to regularly sit, talk or hear
• Required to possess close vision and ability to focus
• Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
• Repetitive motion is required; may require twisting/bending/climbing
• May lift up to 25 lbs. frequently

Preferred:

• Previous experience with data entry desirable
• Repetitive motion is required: may require twisting/bending/climbing