Customer Service Representative

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.

About The Role:

We are seeking a dedicated individual to join our PropTech team in a fully remote, entry-level role. This is an exciting chance to launch your career in the fast-evolving PropTech sector. You'll gain invaluable experience and insight into building a high-growth company from the ground up. By working closely with the founders, you'll have numerous opportunities for growth and development.

Key Responsibilities:

• Provide property quotes to prospective and existing clients

• Assist clients with the check-in and check-out processes

• Deliver maintenance support

• Address and resolve customer complaints

Requirements:

• Fluent or native proficiency in English (written and spoken) - With a preference for an extra language being Spanish, French, or Arabic.

Attributes:

• Excellent verbal and written communication abilities

• Strong work ethic with a positive outlook

• Collaborative team player

• Passionate about delivering outstanding service

• Innovative problem-solving skills

• Capable of working both independently and within a team