Customer Service Representative

Customer Service Representative

Our client is looking to add strong Customer Service Reps to its growing team. Apply Today!

Location: Wood Dale, Illinois
Pay: $18.00/Hour
Job Responsibilities:

• Provide phone/call center assistance to customers with day to day questions/problems
• Answer/respond to customer requests in a timely and professional manner
• Effectively understand customer's concerns and find solutions
• Receive and enter all types of orders for customers
• Enter pick-ups, mispicks and damages reported by customers for merchandise being returned
• Enter credits and research shortages
• Help solve all concerns
• Process orders requiring special handling and follow through to ensure deadlines are met
• Record, track and report daily activities
• Participate in projects as assigned

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• 1-2 years of customer service experience
• Proficient in Word, Excel and Outlook
• Professional phone demeanor

• Pay: We negotiate high salaries using US Bureau of Labor Statistics
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented multiple employment options near your home
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation