Data Protection Specialist

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.

We are looking for a Data Protection Specialist to help define the governance framework for data information security and work with technical teams to help implement DLP solutions for our customers.

The ideal candidate will have a proven track record in Classification and Handling, enabling DLP policies and Monitoring, as well as reviewing Structured and Unstructured Data.

Job Description

• Serve as the primary contact and liaison for all data protection related matters working under the direction of the CISO.
• Implement and maintain a privacy governance framework to manage data use in compliance with applicable data protection regulations, including developing policies, standards and templates for data collection, and assist with data mapping, and vendor management reviews.
• Work with key internal stakeholders in the review of projects, related data, and agreements to ensure compliance with local data privacy laws, and where necessary, complete and advise on privacy impact assessments.
• Reviews vendor contracts (including Model Clauses) and consents needed to implement projects in partnership with the customer's Information Security functions and ensures filing requirements with local regulators are achieved.
• Participate in the Data and Information Technology Governance Committees.
• Develop and deliver privacy training to various business functions.
• Coordinate and conduct data privacy audits.
• Collaborate with the Information Security function(s) to maintain records of all data assets and exports and maintain a data security incident management plan to ensure timely remediation of incidents including impact assessments, security breach response, complaints, claims or notifications, and responding to subject access requests (SARs).
• Work with designated attorneys/lawyers across the organization and, where necessary, outside parties to help advise on local data privacy law issues.
• Perform and review various Data Protection Impact Assessments ("DPIA") including advising on privacy by design and by default requirements.
• Ensuring compliance with privacy and data protection related laws and regulations (GDPR, AI acts, Digital acts, etc.) and providing support to the Data Protection Officer in its day-to-day duties.
• Identifying and evaluating UK data processing activities and helping in maintaining the firm's data protection related registers up to date. 
• Handling requests made by data subjects/individuals exercising their rights under GDPR;
• Preparing and implementing various appropriate GDPR/Data Protection guidelines, policies and notices;
• Assisting in case of data breach/incident;
• Assisting on Data Processor Agreement matters;
• Raising awareness and providing Management and staff training regarding GDPR and privacy regulations;
• Assisting in proactively designing risk mitigations strategies, procedures and guidelines adapted to emerging privacy, AI and cybersecurity threats, market industry developments and regulatory changes.

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About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.