Database Specialist

Database Specialist, Asia & Emerging Markets - Legal

About the Job

Asian Legal Business (ALB) is owned by Thomson Reuters, the world's leading source of intelligent information for businesses and professionals. With its leading titles, online services, law awards, and in-house legal summits, ALB provides authoritative and unbiased insights and unmatched net

working and business development opportunities to legal professionals throughout the Asia-Pacific and the Middle East regions.

ALB combines news and analysis from its team of professional legal journalists and the expert opinions of senior industry professionals with Reuters news and insights that power businesses across the globe.

Our clients consist primarily of law firm CEOs, managing partners, practice group leads, law firm business development/marketing heads, general counsels and compliance officers as well as vendors and suppliers to the legal industry. Work is normal business.

About The Role

In this opportunity as the Database Specialist you will:

• To upkeep ALB Databases and ensure that they are properly organized, stored and secured at all times.
• To monitor and maintain the health and accuracy of the databases by having regular backups and updates.
• Identify and resolve database performance issues and errors in a timely manner.
• Collaborate with ALB team members to gather and understand the data needs and provide recommendations for database solutions.
• Develop and implement data retention and archiving policies to ensure compliance requirements are met.
• Carry out data mining activities through web, phone and various social media platforms in existing and new markets to grow assigned territories.
• Data collection of potential customer contact details from primary and secondary resources (eDM and LinkedIn Invitation).
• Maintain, update and extract existing database in Salesforce and mailchimp for Team's use.
• Identifying and segmenting existing data according to industry, job type and country.
• Advise stakeholders on relevant contacts available in ALB Database.
• Monitor and execute new Online subscribers' request as well as for ALB Products.
• Prepare, testing and execute 3rd party eDM when necessary.
• Analyzing google analytics and click-through rates of our database performance via our newsletters and events promotion.
• Weekly tracking of ALB generic mailbox and escalate enquiries to the appropriate ALB Team member

About You

You're a fit for this Database Specialist role if your background includes:

• Graduate of any Bachelor's Degree is required
• Proven experience as a Database Specialist or similar role with deep understanding of database management systems.
• Strong analytical and problem-solving skills with ability to identify and resolve database performance.
• Good typing speed with 100% accuracy
• Highly organized with strong multitasking and organizational skills
• Strong communication and interpersonal skills with ability to collaborate and effectively communicate information to the wider team members.
• Proficient/knowledgeable in Word, Excel, Salesforce, Google Analytics and Google DFP and Mailchimp
• Data research experience
• Good and well-verse in English written and verbal communication

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.