DevOps Engineer II

Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? Want to make an impact? At SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products are built on a mature, cloud-native event-driven microservices architecture hosted in AWS.
The Identity Security Cloud is SailPoint's Identity as a Service (IDaaS) product, and the DevOps Engineer will be a key player on the DevOps team servicing the Identity Security Cloud product suite. Our product suite utilizes a containerized, Kubernetes-based microservice architecture, Machine Learning and LLM based functionalities, a deep integration with AWS services, a comprehensive observability suite, and mature CI/CD. He/She will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.
Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLOs
• Build, maintain, and advance Kubernetes-based infrastructure in AWS
• Utilized modern observability tooling to monitor and improve site reliability and resilience
• Scale infrastructure to meet rapidly increasing demand
• Work with cross-functional teams in Engineering, Product, Services, and other departments.
• Collaborate with developers to bring new features and services into production
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.

Background & Experience:

• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
• 3+ years Experience with cloud infrastructure environments, preferably AWS
• Experience with Kubernetes
• System administration, system configuration, and system debugging experience
• Experience using scripting languages (Ruby, Python, etc)
• Strong understanding of system and networking concepts and troubleshooting techniques
• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
• Ability to operate in an agile, entrepreneurial start-up environment.

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience preferred not required

Benefits and Perks for Mexico based employees:
SailPoint is committed to providing our Crew Members with a benefits program that is both comprehensive and competitive. Our benefits program offers medical/pharmacy and dental coverage, as well as financial security for our Crew Members and their families. All premiums are paid by SailPoint.

• Full time remote employment
• Competitive salaries
• Company sponsored healthcare coverage for you and your family
• Annual performance bonus
• Phone and internet reimbursement
• Private equity at certain levels
• 33% prima vacaciones
• Christmas Bonus equivalent to 30 days of salary

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.