Digital Account Coordinator

DIGITAL ACCOUNT COORDINATOR 

Are you looking to join a hungry and humble team of thinkers, creators, and achievers? You’ve come to the right place.

Jackson Spalding is an award-winning PR and marketing agency that helps brands stand out to move those who matter most.

Fiercely creative and strategic, we work alongside our clients to help them connect with their audience and reach their goals. Jackson Spalding was built on the principle that there had to be a better way to run an agency. That means that we stay curious, have an open mind, and ask questions to make sure we consistently achieve excellence with integrity.

ABOUT THE ROLE 

This role is perfect for a digital professional who thrives in a collaborative environment and is ready to make a real impact on our clients' success. Dive into the exciting world of social media management, monitoring conversations, and sparking engagement. Collaborate with the team to turn social media leads into gold and tackle unique opportunities. Manage and publish compelling site content and enhance user experience through data-informed improvements.

ABOUT JACKSON SPALDING

Jackson Spalding is a public relations and marketing agency that helps brands break through to earn measurable audience attention, affinity, and action. Through its integrated PR, digital marketing, advertising, brand strategy and creative services, the agency helps organizations better share their stories. Jackson Spalding was founded in 1995 with a vision to be the most trusted and respected agency in the industry and is proudly independently owned.

With offices located in Atlanta, Dallas, Los Angeles and Athens, Ga., Jackson Spalding’s clients include celebrated brands like Chick-fil-A, The Coca-Cola Company, Delta Air Lines, Google, L.L.Bean, Orkin, Primrose Schools, and Toyota, among others. Jackson Spalding was recognized as one of the best PR agencies in America by Forbes in 2022, has been featured on Best Places to Work lists, and has earned awards ranging from the SABREs to ADDYs.

RESPONSIBILITIES 

• Respond to customers in social media management platform 

• Coordinate with team members on one-off engagement opportunities sourced from social media 

• Create and update content publishing in the digital content management system 

• Project manage content and tracking deadlines

• Migrate content from various sources into required templates 

• Create and publish short form writing 

• Perform content audits of site content and recommend/implement changes to improve user experience

• Track and enter data

• Contribute to Weekly and monthly reporting 

• Participate in virtual and occasional on-site client meetings 

EDUCATION 

• B.A. degree in Marketing, Public Relations or related field

REQUIREMENTS 

• The ideal candidate will have 1-2 years prior in-house or agency social media community management, analytics or digital experience

• Must have project management experience; Asana is a plus 

• Must possess attention to detail with ability to troubleshoot 

• Experience with Google Analytics, digital performance metrics, and managing data for basic reporting 

• Experience with social media management tool (such as Sprinklr) preferred 

• Shopify experience is a plus 

• Must have strong writing skills 

EMPLOYEE BENEFITS 

We believe that great work starts by taking care of our people. Below are just some of the benefits we provide the JS team.

• World class health care insurance 

• Profit sharing 

• Unlimited sick days

• 401k match + personal financial planning 

• Flexible work environment: This means that for roles where it makes sense, you’ll have the option to spend some of your time in our incredible workspaces (when it's safe to do so) and some of your time working remotely – whether from home or elsewhere. 

EEO 

At Jackson Spalding, we embrace and celebrate our differences. They are what inspire, unite, and motivate us to strive for a better way. In alignment with our purpose to cultivate meaningful relationships rooted in mutual respect, we are dedicated to fostering a sense of belonging throughout our agency. Jackson Spalding is proud to be an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.