Director, Account Manager, Digital Partnerships

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Acceptance Solutions is currently recruiting a collaborative, trustworthy, high-energy, and driven Account Manager with relevant experience in payments and fraud management sales. This individual will adopt our value-driven sales approach while staying focused on building stronger relationships with our install base, retaining revenue and working cross-functionally with our sales teams. Responsibilities include management and expansion of a portfolio of Strategic Enterprise Accounts. Visa Acceptance Solutions offers an environment that provides you with the tools, resources, and leadership position to manage and grow clients through a consultative approach in close collaboration with the wider Visa organization. This position is based in Lehi, UT.

• Manage and grow a portfolio of Strategic Enterprise Accounts exceeding sales and revenue targets.

• Develop an account plan, a renewal strategy, and a growth plan for every client in your portfolio.

• Prove the value of Visa Acceptance Solutions by sharing data and insights that illustrate a positive return on investment.

• Business lead on customer meetings/calls working closely alongside Visa Account Executives, Technical Account Management and Managed Risk Analysts

• Serve as the customer advocate while effectively collaborating with internal, cross-functional teams including marketing, product management, sales engineering and finance.

• You will be accountable to drive a strategy for Account Management through engagement of cross-functional resources such as Client Executives, Sales Engineers, Product Management, Executives, Tech Partners, etc. 

Locations: Open to other Visa office locations, excluding NY.

Travel: 30%

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 3+ years of Account Management experience or SaaS based sales experience (eCommerce account management/sales is a plus).
• Experience managing and expanding business in complex enterprise accounts influencing everyone from business champion to the C-level.
• Record of accomplishment in exceeding a multi-million dollar annual quota.
• Strong and demonstrated written, verbal, and presentation skills.
• Motivation, drive and a self-starting attitude.
• Ability to understand customer needs and solve problems.
• Exceptional time management with strong organizational skills.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 30% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 131,000.00 to 170,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.