Director, Change Management and Testing Lead (Hybrid - Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring an experienced Director, Change Management and Testing Lead for the Controllership's Digital Transformation program. In this position, you will report to the VP, Digital Transformation Leader. You will play a pivotal role in driving and overseeing the change management aspects of Broadridge's Enterprise Resource Planning implementation.

In this role, you will be responsible for ensuring that the organization is adequately prepared to adapt to the changes brought about by the implementation of a new Enterprise Resource Planning system, while minimizing resistance and disruptions. The ideal candidate should have experience with full-lifecycle ERP implementations.

We are made up of high performing teams that meet in person to learn and collaborate as needed.

This role is considered hybrid, which means you'll be assigned to the Newark Broadridge office and given the flexibility to work remote two days a week.

Key responsibilities include, but are not limited to:

• Developing a Change Management strategy and identify impacts and risks to the business.
  • Identify and understand the impact and risks associated with changes to the general ledger, chart of accounts, receivables / payables systems, key system interfaces, etc. to stakeholders within accounting and cross functionally
  • Develop a plan to mitigate risks and raise / address concerns identified
  • Implement and drive best practices with respect to change management

• Lead communications related to changes across the organization
  • Develop a communication plan that identifies who needs to be notified of what changes and when, ensuring that clear and consistent messages are communicated to all stakeholders
  • Determine the optimal means for communication

• Manage the SIT/UAT testing across the accounting organization, including monitoring results, identifying issues and determining solutions for issues identified. Develop templates for test scripts to be used throughout the accounting group and review completed test scripts.

• Assess the readiness of each functional area to go-live with changes, in light of SIT /UAT results

• Facilitating training documentation and distribution

• Work with SOX PMO to design, implement, and test change management controls, both during implementation and for future state, including but not limited to general ledger content management, interfaces, etc.

• Coordinate with the project management team to communicate progress, risks, and issues pertaining to the Change Management workstream.

Qualifications:

• Bachelor's degree in Finance, Accounting, Data Science, Computer Science, or related field
• Proven experience (~10 years) in a leadership role focused on data transformation, preferably in a Controllership function
• Change Management experience with an ERP implementation (preferably Oracle Cloud)
• Understanding of change management methodologies and best practices
• Excellent communication, presentation, and interpersonal skills
• Strong knowledge of SOX compliance requirements
• Strong project management, problem-solving and decision-making abilities.
• Ability to build relationships and influence stakeholders

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Broadridge associates helped us envision our Connected Workplace, a work model that allows associates around the globe to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected].