Director - Epic

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job manages the Epic application team in collaboration department leadership. This job manages day-to-day individual and team dynamics, work prioritization, quality, fiscal stewardship, project strategy and management of all aspects of a project life cycle. The incumbent provides mentoring and coaching associated with performance development and project management, makes decisions that influence the project on a large scale, serves as the central point of communication and coordination for project team and manages direct reports who are involved in the day-to-day operations of the project. This job influences and directs internal communications and coordinates overall project needs with the vendor implementation manager and coordinator.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - High School diploma or equivalent

Preferred - Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications.

Preferred - Bachelor's degree in Healthcare or Business Administration or related field

Work Experience

Required - 10 years related management or project leadership experience, including three years of supervision or management experience.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Strong project and team management skills.
• Strong knowledge in healthcare billing.
• Strong partnering, coaching, and mentoring skills.
• Strong budget and schedule management skills ensuring the business community is engaged in the project.
• Problem solving skills and continuous improvement process skills, reviewing the progress of the project with Epic Leaders.
• Ability to manage and prioritize multiple projects simultaneously, with strong attention to detail.
• Ability to lead large, complex system integration efforts or large software application.
• Ability to remain dedicated to client service.
• Skills to think clearly in complex, dynamic situations.
• Skills to negotiate with various parties towards a mutually acceptable business solution.
• Skills to assist Application Coordinators in their respective areas.
• Ability to work flexible schedule, such as nights, evnings, weekends, and extended shifts, etc.
• Ability to travel domestically.

Job Duties

• Manages the project.
• Manages the Epic application.
• Leads and manages the Epic team.
• Manages Personal Growth.
• Leads Customer Management.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Must be able to work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability)
Must be able to sit for prolonged periods of time.
Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity,

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the state of Colorado are not eligible for remote work position.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

EEO is the Law links in English, Spanish, Chinese, and Arabic.

Affirmative Action Policy Statement