Director, Outbound Sales

FIGS is seeking a Director, TEAMS Sales to lead outbound sales strategy and execution. This role is responsible for building out our new outbound sales program from strategy to execution, all while hitting individual contributor metrics like closing new revenue. Additional responsibilities include designing strategy, testing methodologies, selecting sales tools, and largely contributing to achieving our goals. The ideal candidate will excel in a player-coach environment, testing sales motions personally before hiring, training, and coaching future account executives. They will sell, onboard, and grow the TEAMS customer base, acting as the main point of contact throughout the sales lifecycle. This role is remote with quarterly travel to our office in Santa Monica, California, and expected monthly visits to sales prospects.

What you’ll do:

• Develop and implement comprehensive outbound sales strategies to outfit large, enterprise healthcare organizations in FIGS apparel, while generating leads, acquiring new customers, and increasing sales revenue.
• Lead, motivate, and manage a team of outbound sales representatives, setting clear performance targets and providing ongoing coaching and support.
• Build testing methodology for sales scripting, outreach cadence and sequence strategy, and product offering recommendations
• Establish and maintain strong relationships with key clients and strategic partners to drive business opportunities and maximize sales potential.
• Develop and deliver regular sales reports, forecasts, and presentations to the leadership team, highlighting achievements, challenges, and opportunities.
• Analyze market trends, competitor activity, and customer feedback to identify opportunities for product/service enhancements and improvements.
• Manage cross-functional communications on custom orders
• Utilize CRM software and other sales tools to track progress, analyze data, and generate actionable insights for continuous improvement.
• Collaborate with marketing, product development, and other cross-functional teams to align sales strategies with overall business objectives.
• Serve as an advocate for the TEAMS program and FIGS 

About you:

• Proven track record of success in outbound sales roles with 10+ years of sales experience in healthcare, apparel, SaaS, or physical product vertical 
• Experience successfully closing million-dollar-plus sales 
• Strategic thinker with a results-driven mindset and a demonstrated ability to develop and execute effective sales strategies.
• Proficient in utilizing CRM and lead management systems - ideally Hubspot 
• Expert in sales tools including lead generation, lead augmentation, and marketing automation
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and establish trust with clients and team members.
• Strong leadership and management skills, with the ability to inspire and motivate a high-performing sales team in the future.

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's starting base salary range is between $140,000 - $150,000 plus a competitive commission structure. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. 

Additional Compensation and Benefits 

• Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan 

• Other compensation and benefits offered include: 
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.