Director, People Analytics (US Hub)

We have an incredible team at Klaviyo - collaborative, capable, diverse, fun - and we won’t settle for less. We’re looking for a passionate Director, People Analytics to join our team. This person is responsible for designing and implementing the People Analytics strategy and leads the teams towards providing insights and proactive information to meet people objectives. This position reports directly to the VP, Total Rewards and will play a key role driving and enhancing the People Analytics practice at Klaviyo. 

How You Will Make a Difference:

• Lead and drive the People Analytics function
• Recommend and implement best in class People Analytics solutions. 
• Be a storyteller. Tell the narrative of what matters most with data and insights that drives Klaviyo further.
• Using technical expertise, ensure we have a solution to bring together our engagement survey data (Culture Amp), recruiting data (Greenhouse), and People Data (Workday) in a secure manner. 
• Monitor and recommend changes to improve data quality.
• Implement regular and automated Organizational Health checks via dashboard and benchmarks and use the data to build a narrative, drive insights, and influence initiatives. 
• Act as an internal consultant by understanding business needs, scoping data requests, synthesizing insights, and recommending solutions to key business partners in collaboration with other members of analytics teams. Apply expertise in people research and qualitative/quantitative analysis to identify opportunities for optimizing employee performance, engagement, diversity, management and leadership development, and retention.
• Through partnership and collaboration with COEs, HRBPs, etc. lead organizational wide change management initiatives and programs including recognition & rewards, workforce location strategy, and/or other large scale cross-functional initiatives. 
• Partner closely with Talent Management, L&D, and HRBPs to ensure engagement surveys are analyzed and presented to the business. Ensure our engagement survey data is connected back to talent management, learning, and DEI trends. 
• Apply expertise in qualitative analysis and the presentation of data to see beyond the numbers and help inform, influence, support against business priorities. Work with key stakeholders to determine the appropriate sentiment strategies via surveys or other research methods to deliver valuable business insights. Lead and implement survey design to measure sentiment across employee lifecycle.
• Deliver high quality analysis, reports, presentations using simple and effective visualizations that can be scaled for consumption by a larger audience

Who You Are:

• Bachelors Degree in Business or related field, Masters degree preferred (or equivalent experience) and 8+ years of experience in a quantitative or analytics role 
• Expertise in collecting and using data to inform decision-making and persuade others. 
• Prior experience working with data and analytics tool and proficiency in Excel is important. 
• You are intellectually curious. You have strong analytical skills, proven experience understanding and effectively using data and metrics to implement processes/workflows. 
• You enjoy building things and continually strive to do things better than the status quo. 
• Excellent verbal and written communication skills, outstanding organizational skills and attention to detail.
• Expertise in statistical analysis (regression, correlation, scenario analysis, forecasting, and experimentation (A/B) testing 
• Willing to take on the tough projects and challenges to grow and develop.